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Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,993 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,993 Reviews of Victory Toyota of Brook Park - Service Center
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July 14, 2018
Always great service! The service people are always welcoming and polite, willing to check on any problems you might have. The wait time is reasonable and coffee and other The service people are always welcoming and polite, willing to check on any problems you might have. The wait time is reasonable and coffee and other refreshments are available. More
by judymac
Verified CustomerEmployees Worked With
July 13, 2018
I was in for oil change -tire rotation etc. on my lunch hour They handled me so fast, and with ease! Great service, very helpful too-my first time there! Answered all my questions. In and out! Thanks Jenny P They handled me so fast, and with ease! Great service, very helpful too-my first time there! Answered all my questions. In and out! Thanks Jenny Pepera More
by Jenkevbri
Employees Worked With
Other Employees :
I really can't remember their names, Maggie Colan
July 12, 2018
5,000 increment mileage maintenance. As an educator I give Metro Service an "B+". I was pleased with the the wait time and the service. However, I had mentioned in one or two of my past As an educator I give Metro Service an "B+". I was pleased with the the wait time and the service. However, I had mentioned in one or two of my past visits about the front vibration when having to apply the brake during high speed riding, and the problem could not be found or was not noticed. If it had been found sooner, I may have not had to return for my visit on July 12. More
by boltmanns
Employees Worked With
Stephanie Talbot
July 12, 2018
Mediocre My car was not washed upon pick up after my oil change and service check. The people inside the service garage were very nice. They called for my car My car was not washed upon pick up after my oil change and service check. The people inside the service garage were very nice. They called for my car to be driven up front so I can leave as soon as I got there. I stood outside for 10 minutes waiting for my car, and he called for it to be pulled up probably 5 minutes prior to be walking outside. The person who delivered my (unwashed) vehicle was rude and stand offish More
by MCOLEMAN4435
Employees Worked With
Devin Rupert
July 09, 2018
always honest and quick customer for years, service is as if I was part of the family. Like the sheet of the multi point inspection stats. .Very knowledgeable staff. customer for years, service is as if I was part of the family. Like the sheet of the multi point inspection stats. .Very knowledgeable staff. More
by MJSTAHURSKI62747
Employees Worked With
Stephanie Talbot
July 09, 2018
Service visit July 6, 2018 My visit of July 6th was an outstanding visit. Everyone was courteous and efficient. It was very busy at Metro that day but my service was fast. A My visit of July 6th was an outstanding visit. Everyone was courteous and efficient. It was very busy at Metro that day but my service was fast. Also a couple of weeks ago I was able to get a hub cap for my 2012 Corolla with no trouble at all! More
by pckamuf
Employees Worked With
July 09, 2018
Great coupon deal I had stopped going to Toyota because I felt it was a little high, but with the coupon they sent, I got an oil change, tire rotation, and car wash, I had stopped going to Toyota because I felt it was a little high, but with the coupon they sent, I got an oil change, tire rotation, and car wash, for around $50. The staff there is always very friendly and efficient. The job was done in under an hour as promised. More
by susan27
Employees Worked With
July 08, 2018
Great Service! Always like going to Metro for service. All of the service techs make you feel like a valued customer. Will always recommend as first rate establish Always like going to Metro for service. All of the service techs make you feel like a valued customer. Will always recommend as first rate establishment! More
by C.RUSSETTI
Employees Worked With
July 06, 2018
Excellent Very nice service Scott was always friendly and everyone like him. But the price was not cheap. What can we do? Have to maintain your car in good cond Very nice service Scott was always friendly and everyone like him. But the price was not cheap. What can we do? Have to maintain your car in good condition. More
by KHANHTRIEU
Employees Worked With
July 06, 2018
Amazing This guy is good both technically And customer service. Highly recommend this place for your service requirements as they are fast and reasonable on p This guy is good both technically And customer service. Highly recommend this place for your service requirements as they are fast and reasonable on prices. Ask for mike hana as he is man who made me leave this review! More
by rathorebabar
Employees Worked With
