Victory Toyota of Canton

Always very understanding and work with me patiently so we both can have the best deal possible for me and toyota dealership we both can have the best deal possible for me and toyota dealership More

Walked in not expecting to drive off with the car I wanted but Sam taught me things about buying a car that I didnt even know at the age of 36. He was really knowledgeable and and professional. Worked wanted but Sam taught me things about buying a car that I didnt even know at the age of 36. He was really knowledgeable and and professional. Worked with me to get my payments close to what I wanted to pay monthly and I got to drive off the lot in the truck I wanted. More

Service has always been good over the ten years I have been going to Victory of Canton. Though they try to up sale me for service I did not need. been going to Victory of Canton. Though they try to up sale me for service I did not need. More

I really enjoyed working with Hamideh, she was too the point, didn’t pressure and answered all of my questions. point, didn’t pressure and answered all of my questions. More

Jamar in service is the man. He always takes care of me and helps me get the best deal on my service needs. Victory is lucky to have him. He always takes care of me and helps me get the best deal on my service needs. Victory is lucky to have him. More

I was extremely disappointed with my recent service experience at Victory Toyota of Canton, specifically my interaction with service advisor Jordan Burns. I brought my relatively new Honda CR-V in b experience at Victory Toyota of Canton, specifically my interaction with service advisor Jordan Burns. I brought my relatively new Honda CR-V in because the low tire-pressure warning had returned only about five weeks after I had brought the vehicle to this same service department for the same issue. At that previous visit, I was told the tires had been checked and nothing was found. This time, one tire was again significantly low. Because this was a recurring problem, I simply asked Jordan if he could review my previous service record and explain what type of inspection had been performed so I could understand whether the same check would simply be repeated. Instead of addressing my concern, he initially told me, “That was five weeks ago and now this is today.” When I continued to ask what had been checked previously, he pulled out the paperwork and responded in an extremely rude and dismissive manner, saying, “Here, I will read it out to you,” and proceeded to read that the tires had been checked and nothing was found. His tone and manner were so unnecessarily disrespectful that I actually asked him, “Why are you getting upset? I just asked you a question.” What makes this especially disappointing is that I have otherwise had a very positive relationship with Victory. Easton has always been exceptionally helpful and professional. When I later explained my concern to him, he took the time to explain that there are different ways a tire can be checked for a slow leak. That simple explanation was exactly what I had been asking the service advisor for. The vehicle was ultimately taken care of, and I appreciate Easton and the technician who assisted. My low rating is specifically because of the way I was treated by Jordan. Customers should be able to ask reasonable questions about a recurring problem without being spoken to as though they are an annoyance. I hope Victory management takes this feedback seriously. I would continue doing business with Victory based on my other positive experiences, but I would not be comfortable having Jordan Burns as my service advisor again. More

They went above and beyond to accommodate me! Nicest people to work with. Quality workmanship. Nicest people to work with. Quality workmanship. More

The whole experience with Ray, my sales rep through Jennifer in Finance was excellent. The desk staff were always friendly and would remember me whenever I came in. I'm loving my new Camry they sold to Jennifer in Finance was excellent. The desk staff were always friendly and would remember me whenever I came in. I'm loving my new Camry they sold to me and will be back. I recommend Victory Toyota to all! More