Victory Toyota of Canton - Service Center

Oil was not changed properly. Later, discovered that air and cabin filters were not "cleaned" as claimed. Had problems in past with tires not being rotated as claimed. Nothing but Later, discovered that air and cabin filters were not "cleaned" as claimed. Had problems in past with tires not being rotated as claimed. Nothing but excuses from dealership. I no longer trust them at all, won't do business with them and won't recommend. More

The salesmen are the greatest. Very knowledgeable about Toyota products. Thank you to the service department for taking such good care of our 4Runner Very knowledgeable about Toyota products. Thank you to the service department for taking such good care of our 4Runner More

Unprofessional staff forget to put back the engine cover after oil change i will lose my 2020 car for this after oil change i will lose my 2020 car for this More

Don’t get your car serviced here if you value your time or clear and truthful communication. Called in on 2/24/22 to see if they had the battery I thought I may need in stock, read off the part number a or clear and truthful communication. Called in on 2/24/22 to see if they had the battery I thought I may need in stock, read off the part number and they have it! Hooray! They even sent a nice follow up text to confirm. It was a Toyota battery a different dealer installed. Decided to squeeze in for an oil change as well. Fast forward to Friday the 25th. Spend nearly three hours waiting at the dealer after I give them the car before I hear from anybody again. Then for the first time, it’s brought up that it might be the wrong battery (that’s worked fine for over a year, and I do think the other dealer put the wrong one in) still no offer to replace although it’s a TOYOTA battery that you can only get from Toyota. NO offer to prorate for the correct one. Only that they’ll “see what they can do”. Finally get the keys after 4 hours of waiting. Tried to charge me for an alignment I didn’t get since the wheel bearings need serviced. No mention of battery. Pop the hood later because things just seem suspicious and what do you know? THE SAME ONE is still under the hood. They didn’t even have the decency to say that it couldn’t be done and hoped I’d just leave and not notice! NOW I just get off the phone with the service manager Robert Riffle who isn’t an inkling of apologetic, and sure he did offer to try and help three days later, but after his lack of apology and the fact that I’d have to drive a half hour out of my way when I can’t even be sure they actually even did the oil change? I’m done with this place. Bottom line, seek service elsewhere. More

We have been to other dealerships and none were as friendly and professional as Victory Toyota. They were all like one big family helping each other. We got the best service and would recommend them t friendly and professional as Victory Toyota. They were all like one big family helping each other. We got the best service and would recommend them to everyone. Lawrence went above & beyond to give us a good service. I would also like to congratulate Lawrence. Thanks to all. More

My car needed an emergency repair. Lawrence and the service team completed work in record time. Thanks for the efficient and professional service, Canton Toyota. service team completed work in record time. Thanks for the efficient and professional service, Canton Toyota. More

Very pleased with service department. Lawrence was courteous and honest about what was needed at the time. Also honest about the time it would take. courteous and honest about what was needed at the time. Also honest about the time it would take. More

Always the best service! They've been taking care of my Prius since I bought. Jamar is the best but the whole team are rock stars. Love that they take care of issues before they start and I always get a cl Prius since I bought. Jamar is the best but the whole team are rock stars. Love that they take care of issues before they start and I always get a clean car back. More

Brought my RAV4 in for scheduled maintenance and needed a new blind spot monitor side view mirror installed due to a parking lot mishap. All was done in a couple of hours when I feared I would need 2 appoi new blind spot monitor side view mirror installed due to a parking lot mishap. All was done in a couple of hours when I feared I would need 2 appointments. I have been with Victory for a long time and have always been pleased with the service and the people there. Victory cares about customers and shows that concern. More

Oil Change and Tire RotationMy service man, Jordan, was Oil Change and Tire Rotation My service man, Jordan, was ready to take receipt of my car at the appointment time, and told me it would take about 1 h Oil Change and Tire Rotation My service man, Jordan, was ready to take receipt of my car at the appointment time, and told me it would take about 1 hour. My car was read in 1 hour and I was on my way. Thank you for your prompt courteous attention. More