Excellent customer service and professional,
knowledgeable, caring and reasonable. Fast, kept me updated for every moment while I was there. Service, parts and sales department staff is locally
knowledgeable, caring and reasonable. Fast, kept me updated for every moment while I was there. Service, parts and sales department staff is locally grown they may be your neighbors
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by AKAUTOPARTSLLC
Verified Customer
Verified Customer
Service Price Transparency
Sep 26, 2026 -
Victory Toyota of Canton responded
Knowing you felt informed every step of the way is rewarding. We’re glad our service team could deliver prompt, knowledgeable care for your Honda Civic Hybrid. Hearing your appreciation for our locally grown staff means a lot to our dealership.
Juan Banos
juan.banos@victorytoyota.com
I called a week after getting my car and told them there
was a "wha wha" noise coming from the tires. It took almost 2 weeks to get it into service. While there, i was told it was a hub assembly and that th
was a "wha wha" noise coming from the tires. It took almost 2 weeks to get it into service. While there, i was told it was a hub assembly and that they would have to take it to Victory Honda for the work. 4-1/2 weeks my car was in their shop with no communication until today only for them to tell me all it needed was for the tires to be rotated! I've called about it 4 times, left messages with the receptionist, and didn't get any calls back. I was told 2 of the calls that the message was going straight to the G. M. I still have to just deal with the noise it's making and get my own tires. So much for their "inspection". I'm furious! Victory Honda is apparently no better! I will not recommend them to anyone!
Update...I went to pick up my car and it was completely dead! One comment was that it must be because it was sitting. Seriously? So if I don't drive my car for a bit, it will die? A manager called me when I got home, still in the loaner, and said they are going to put new tires on it. That's great, but now I'm concerned about my battery. Picked it up today, after 5 weeks and hoping all is well!
NOPE! NOT FIXED! STILL MAKING NOISE THAT IS COMMON WITH A BAD HUB ASSEMBLY! UGGHH! DON'T WANT TO GO THROUGH ALL THIS AGAIN! I'M NOT SURE AT THIS POINT WHERE TO TAKE MY CAR. SOOO VERY DISAPPOINTED!
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by wrhsemom7
Verified Customer
Verified Customer
Service Price Transparency
Sep 20, 2026 -
Victory Toyota of Canton responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Juan Banos
juan.banos@victorytoyota.com
Fast personal service!
They have a nice waiting area with snacks and drinks. Couldn’t ask for more..
They have a nice waiting area with snacks and drinks. Couldn’t ask for more..
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by John D
Verified Customer
Verified Customer
Service Price Transparency
Sep 16, 2026 -
Victory Toyota of Canton responded
We’re glad the service on your Tacoma was both quick and tailored to you. It’s great to know our comfortable waiting area and selection of snacks and drinks helped make your visit pleasant. Your kind words and five-star rating mean a lot to our service team.
Juan Banos
juan.banos@victorytoyota.com
The service team was awesome!
Oil Change, all-wheel alignment, and 4 new tires, all within 3 hours. I had lunch while I waited. Fantastic group of team members at your dealership.
Oil Change, all-wheel alignment, and 4 new tires, all within 3 hours. I had lunch while I waited. Fantastic group of team members at your dealership.
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by mmartinez8236
Verified Customer
Verified Customer
Service Price Transparency
Sep 11, 2026 -
Victory Toyota of Canton responded
Efficiency and thorough care guide our service department. Knowing you found the oil change, all-wheel alignment, and tire replacement on your Toyota Venza wrapped up in just three hours while you relaxed over lunch means a lot to our service team. We appreciate your kind words and the opportunity to care for your Venza.
Juan Banos
juan.banos@victorytoyota.com
Service coordinator was fantastic.
He said vehicle would be ready at a specific time and it was.
He said vehicle would be ready at a specific time and it was.
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by BHSCHOLFIELD
Verified Customer
Verified Customer
Service Price Transparency
Sep 11, 2026 -
Victory Toyota of Canton responded
Your note about Jamar having your RAV4 ready exactly when promised highlights his dedication to punctual service. Our team is pleased we could meet that commitment for you.
Juan Banos
juan.banos@victorytoyota.com
The service team is fantastic will answer any questions
you have and be helpful with a smile.
you have and be helpful with a smile.
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by KIMBERLYLEMAY96
Verified Customer
Verified Customer
Service Price Transparency
Sep 05, 2026 -
Victory Toyota of Canton responded
Friendly support is at the heart of every Toyota 4Runner service visit. Knowing you felt our team was helpful and answered all your questions with a smile is truly rewarding.
Juan Banos
juan.banos@victorytoyota.com
They provided excellent service and it was within a
timely manner and answered all of my questions
timely manner and answered all of my questions
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by deborahnesbit
Verified Customer
Verified Customer
Service Price Transparency
Aug 29, 2026 -
Victory Toyota of Canton responded
Knowing that you found our service on your RAV4 timely and that we answered all of your questions means a lot to our service department. Jamar and our service team appreciated the opportunity to keep you fully informed throughout your visit.
Gregory Stechschulte
Victory Automotive Group - Marketing
Gregory.stechschulte@vagmgt.com
Jamar in service is the man.
He always takes care of me and helps me get the best deal on my service needs. Victory is lucky to have him.
He always takes care of me and helps me get the best deal on my service needs. Victory is lucky to have him.
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by Caenterprise
Verified Customer
Verified Customer
Service Price Transparency
Aug 22, 2026 -
Victory Toyota of Canton responded
Putting customer care first is how our service team approaches every visit. Knowing that Jamar’s commitment to your service needs and his efforts to secure the best deals have made a real difference is truly rewarding. We’re glad the service on your Toyota Tundra continues to meet your expectations.
Juan Banos
General Manager
juan.banos@victorytoyota.com
Took my Tacoma in for its 5000 mile service.
Used the Toyota app to set up my appointment and dropped my truck off at the dealer. They got it in earlier than expected, keep me up to date on the
Used the Toyota app to set up my appointment and dropped my truck off at the dealer. They got it in earlier than expected, keep me up to date on the progress. My service representative let me know when it was done. Once I arrived at the dealership, all my paperwork was ready. I was in and out within 5 minutes.
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by dcweb32
Verified Customer
Verified Customer
Service Price Transparency
Apr 13, 2026 -
Victory Toyota of Canton responded
It’s great to hear that Jamar and our team got your Tacoma in early and kept you informed throughout the 5,000-mile service. We’re pleased the Toyota app scheduling and paperwork process made your visit fast and convenient. Thank you for the five-star rating and for trusting us with your Tacoma.
Juan Banos
General Manager
juan.banos@victorytoyota.com
Nice people at the dealership.
Nice surroundings to wait in. Attention to detail when inspecting my vehicle.
Nice surroundings to wait in. Attention to detail when inspecting my vehicle.
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by edandlinda01
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2026 -
Victory Toyota of Canton responded
It’s wonderful to hear our team provided attentive service and a comfortable waiting area. Jamar will be pleased you noticed our careful inspection of your Toyota. Thanks for sharing your experience.
Juan Banos
General Manager
juan.banos@victorytoyota.com