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Victory Toyota of Canton - Service Center

Canton, MI

4.5
71 Reviews

71 Reviews of Victory Toyota of Canton - Service Center

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February 25, 2013

Hi I met Steve Penzien for my service of the car and to buy my extended warranty. I was pleasantly surprised by how patient he is to explain me all the pros and cons of the car warranty. The service for my More

by Ammaole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Penzien
October 12, 2012

The sales department is excellent and outstanding in every way. The service department on the other hand has lost me. Over the past three years it has gone from excellent to bad. Long wating time length More

by d_hawley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lorne and Gorde
October 01, 2012

Avg service. Nothing special. Way too long of a wait. Service guys standing around and no one knows where truck is. How hard is it to look at my truck? More

by duramaxdriver
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service dept
August 12, 2012

They always take very good care of me. That's the reason They always take very good care of me. That's the reason why I keep bringing my vehicle back for service and the only location I will continue to bri More

by cnunez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
June 15, 2012

Jennifer listens to my needs and addresses them whenever I work with her. I never feel pressured when dealing with Jennifer. The whole experience is positive and professional. More

by Jelia1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 17, 2012

Yes, I would recommend this dealership because they took very good care of me and granted my requests accordingly. They were attentitve and were respectful of my time at the dealership. A truly, pleasant e More

by cnunez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 24, 2012 -

Victory Toyota of Canton responded

Thank you for your rating and review of Victory Toyota of Canton. We appreciate your feedback and patronage. John Tyburski (JT) General Manager

February 26, 2012

Handled my particular situation well and took care of my car. Also, I thought the service rep handled the service needed for the car in a fair and reasonable way. More

by 2ashraf.e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Penzien
Feb 28, 2012 -

Victory Toyota of Canton responded

Thank you for your rating and review of Victory Toyota/Victory Scion of Canton. I am happy that Steve Penzien was able to help. Thank you for your patronage. John Tyburski (JT) General Manager

January 06, 2012

I came in today to get the oil changed in my 2008 Prius and I had a wonderful experience. Anne was very helpful and went through a detailed sheet afterwards about the current state of my car. The service w More

by rambme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anne
Jan 06, 2012 -

Victory Toyota of Canton responded

Thank you for your rating and review of Victory Toyota/Victory Scion of Canton. We appreciate your feedback and realize that you have many choices along the way for service. Thanks for your patronage. John Tyburski (JT) General Manager Victory Toyota/ Victory Scion of Canton

November 24, 2011

Michael was very articulate and helpful in assisting me in making decisions as to repairs needed and suggested options to make sure that the car would continue performing optimally. More

by Patricia87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael R. Elkins
Nov 29, 2011 -

Victory Toyota of Canton responded

Thank you for your review of Victory Toyota of Canton. I am happy that your experience in our Service Department was a good one thanks to Michael Elkins. We appreciate your patronage. Best Regards, John Tyburski (JT) General Manager Victory Toyota of Canton

November 23, 2011

Paul Adams was fantastic throughout the entire sale of my vehicle as well as the continued maintenance of it. Great guy and really made the place stand out in my mind. More

by lukesdonahue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paul Adams
Nov 23, 2011 -

Victory Toyota of Canton responded

Thank you for your review of Victory Toyota of Canton. I am happy to hear that all is well and your experience with Paul was a good one. Best Regards, John Tyburski (JT) General Manager

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