Victory Toyota of Midtown

Great customer service, Myles made my car search process so easy and even helped set up insurance! so easy and even helped set up insurance! More

I am very dissatisfied with the service. My vehicle was the subject of a NHTSA recall regarding Combination Meter. Victory had the vehicle for 4 months (Nov 26, 2025). I was told the replace My vehicle was the subject of a NHTSA recall regarding Combination Meter. Victory had the vehicle for 4 months (Nov 26, 2025). I was told the replacement meter and upgrade was not available and that I would have to wait until March 1st, 2026. On March 3, I was informed by Victory that the order was canceled by Toyota. I called Toyota Engagement Center on March 9 and explained the circumstances regarding my vehicle. The Engagement Center contacted Victory that day while I was on the phone and the Engagement Center gave me a reference # 260309000551 regarding my vehicle. On March 10th Victory contacted me and said the part was ordered, but wouldn't be in until April 16th. On March 16th, I was contacted by Victory that the part came in, installed in the vehicle, the car was fixed and ready to be picked up. I find it a bit disconcerting that by contacting Toyota's Engagement Center, within a week, the part was obtained, installed and the vehicle returned to me. Why couldn't Victory's service department have done the same as the Engagement Center? Very disappointing. More

The experience was smooth and helpful! They were communicative and worked fast! We’ll be back next time, thanks! They were communicative and worked fast! We’ll be back next time, thanks! More

Ask for Habeeb! They were transparent in their process and pricing. I wanted to get the trade in value first then move to the rest of the process if the trade-in val They were transparent in their process and pricing. I wanted to get the trade in value first then move to the rest of the process if the trade-in value was within the ballpark of what I expected. Habeeb delivered and provided clarification to me every step of the way. I really appreciate the transparency at this dealership and how Habeeb executed this sale. It's rare to find a dealership that operates transparently. I was able to purchase a 4Runner Trailhunter (a rarity as of now) without a markup! I also appreciate the fact that Habeed was able to go through the whole process with respect and helped me understand the process, including finance questions I had. I was also impressed how quickly the finance guy went through the whole process. The finance guy was also respectful and understood when I declined buying additional products. Yes, I'll recommend them to my friends and I can see myself coming back for servicing b/c they executed this process with transparency and respect. A rarity for car dealerships. More

I appreciated the time Cinthia took to clearly explain the recommended work and answer my questions. She stayed in constant communication with me throughout the process, which I really appreciate. Cinthia the recommended work and answer my questions. She stayed in constant communication with me throughout the process, which I really appreciate. Cinthia was professional, friendly, and easy to talk to, and she made the entire experience much smoother. Thank you for the great service. More

Sergio was very helpful and took the time to explain which services were most important for my car. which services were most important for my car. More

Ariana is one of a kind advisor, she explained throughly and was nice greeting people with the smile, unlike edwin salgado who works also as advisor but does not smile nor explain anything else, if ariana w and was nice greeting people with the smile, unlike edwin salgado who works also as advisor but does not smile nor explain anything else, if ariana will be my advisor i would 100% refer midtown, if its edwin salgado, i wont even return to this dealer. But overall, with Arianas professional and friendly aura, i would give midtown a 5 star. More

Emily was thorough and very clear on what was needed for my car. She also made me aware of a coupon and applied it. Great customer service! my car. She also made me aware of a coupon and applied it. Great customer service! More

Welcoming, Great service, Great assistance , Clean place , organized , quick , friendly , respectful and take their time to double check before returning vehicle , organized , quick , friendly , respectful and take their time to double check before returning vehicle More

Both David Quinto and the rest of the staff at Victory Toyota were very helpful and friendly. I have been going here for the last 3 years and I enjoy coming here at all levels. Please keep up the great wo Toyota were very helpful and friendly. I have been going here for the last 3 years and I enjoy coming here at all levels. Please keep up the great work. More