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Victory Toyota of Midtown
Chicago, IL
872 Reviews
We get it – there are tons of places you can go to buy a car around Chicago. But if you’re after a Toyota dealership that’s known for top-notch cars and friendly, reliable service, Victory Toyota of Midtown is your spot.
Here, it’s all about the community. We’ve built a dealership that’s welcoming, easy-going, and always looking to give back. Whether you’re from Oak Park, Lincoln Park, Elmwood Park, Lincolnwood, or Skokie, we’re here to make you feel right at home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 872 reviews
April 21, 2024
Unfortunitely I had a bad experience my last service. They broke a part of my car that only they deal with because my car still in warranty and they made me pay for it and I had to wait two days for the They broke a part of my car that only they deal with because my car still in warranty and they made me pay for it and I had to wait two days for the part I lost two and a half day of work because of it. This was insane and aweful! More
by Mmorales
Employees Worked With
David Meraz Jr
April 20, 2024
This dealership service department keeps getting worse and worse. So I pull my car into the waiting lane with !NO CARS! in front of me! I wait 20 minutes until I decided to get out of my car and ask someo and worse. So I pull my car into the waiting lane with !NO CARS! in front of me! I wait 20 minutes until I decided to get out of my car and ask someone if can get my car serviced. You would think it's a very busy afternoon! Well it wasn't! there was 5 service advisors doing nothing. There were multiple service bays open with 6 technicians around 1 vehicle laughing and cracking jokes! I'm very disappointed in Midtown Toyota! It's a xxxx shame they just relocated to a new dealership but have horrible customer service now. More
by Louie
April 19, 2024
Very nice dealership, was able to relax and know everything was taken care of. Herman helped out alot and made sure I understand everything that was going on. everything was taken care of. Herman helped out alot and made sure I understand everything that was going on. More
by alexluciano29
Employees Worked With
Herman Diaz
April 19, 2024
I love the comfort of the new location! The professional, friendly service of Edwin, the service manager who attended to my requests and the quick and reliable service of my car. The professional, friendly service of Edwin, the service manager who attended to my requests and the quick and reliable service of my car. More
by Teresa
Employees Worked With
Edwin Salgado
April 19, 2024
I paid them $988 in March 2023 to fix the a/c system. It stopped working and now they wanted to charge me $525 to recharge the a/c system. They would stand by their prior 2023 work. I bought the car ther It stopped working and now they wanted to charge me $525 to recharge the a/c system. They would stand by their prior 2023 work. I bought the car there but will not return or recommend to anyone. More
by Thebeaudets
Employees Worked With
Not listed above.
