Victory Toyota of Midtown - Service Center

I enjoyed taking my car at victory Toyota of midtown. It was a pleasure meeting Edwin who helped me with my services needs. Everything went smoothly and I am a happy customer. Good job Edwin. See you nex It was a pleasure meeting Edwin who helped me with my services needs. Everything went smoothly and I am a happy customer. Good job Edwin. See you next time. More

They were very professional and my service was completed in a timely manner. Love the new center. It is very clean and inviting and has so much space to comfortably seat the customers. in a timely manner. Love the new center. It is very clean and inviting and has so much space to comfortably seat the customers. More

The dealership was very nice and pleasant. The staff was very helpful. I liked how space. The staff was very helpful. I liked how space. More

Friendly staff. They gave me a clear explanation of what needed to get done. They took care of an issue I had with one of the car sensors. I chose to wait and did fo They gave me a clear explanation of what needed to get done. They took care of an issue I had with one of the car sensors. I chose to wait and did for about 3 hours. I was kept informed on what was happening! More

Exelent service very friendly very professional my car was done in promised time I will definitely recommend to all my friends. Good job Alex was done in promised time I will definitely recommend to all my friends. Good job Alex More

My vehicle was taken right in before my appointment time. The service guy let me know what was due for my car, it was serviced quickly and I didn’t have to wait very long! And the waiting area was spacious a The service guy let me know what was due for my car, it was serviced quickly and I didn’t have to wait very long! And the waiting area was spacious and comfortable! More

I am writing to express my dissatisfaction with the service I received at Midtown Toyota during my recent visit for an oil change. My experience was marred by what I perceive as misleading recommendati service I received at Midtown Toyota during my recent visit for an oil change. My experience was marred by what I perceive as misleading recommendations and inadequate service assessment, specifically by the service person named Jose. During my visit, Jose contacted me to suggest additional services for my vehicle, claiming that my brakes were low at 5mm and 4mm in the rear and required immediate replacement. Additionally, he stated that my calipers were sticking and needed to be rebuilt. I must express my skepticism regarding these assessments, as it is highly improbable to accurately measure brake wear without removing the wheels. At the time of the assessment, the wheel lock key was in my possession, making it impossible for the technician to conduct a thorough examination of the brakes. Without proper access to the components, it is unreasonable to provide precise measurements or diagnose issues accurately. I am disappointed by this lack of attention to detail and the attempt to upsell services without conducting a thorough assessment. Such practices erode trust and confidence in the integrity of your service department. As a loyal customer, I expect transparency, honesty, and professionalism from Midtown Toyota's service team. I urge you to investigate this matter thoroughly, address any potential training or procedural deficiencies, and ensure that future service assessments are conducted with the highest level of accuracy and integrity. More

Excellent work very good mechanic. job done fast and l am very impressed with their service job done fast and l am very impressed with their service More

Didn’t fine solutions in the question about the multimedia entertainment is the have any warranty. multimedia entertainment is the have any warranty. More

Excellent service at every visit and concern for all problems mentioned in a timely manner problems mentioned in a timely manner More