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Victory Toyota of Midtown - Service Center

Chicago, IL

4.5
473 Reviews

473 Reviews of Victory Toyota of Midtown - Service Center

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January 31, 2024

Nice new facility , with very courteous staff, comfortable and spacious waiting room with complementary coffee and water. More

by signore.mio
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Salgado
January 31, 2024

Great service, great waiting room with nice beverages. They are very detail in what’s wrong with car and how much it will cost you. More

by dside_17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Sarmiento
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2024

Covered everything that was needed Had loaner car ready for my wife Vehicle was ready on day promised Wife forgot her disability placard in loaner and Someone from service saw it and got it for her Tha More

by forestdad920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
January 30, 2024

The line to get in The service center is unorganized. I waited in line for about an hour and during that time I watched five cars get serviced in front of me. I bought my car last year 2023 brand new More

by RobS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Sarmiento
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Reyna
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2024

New location but same customer service! ! Glad they upgraded their dealership and kept their staff!! Wonderful, friendly and knowledgeable on what they do! More

by VarangurenJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Sarmiento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Reyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin
January 30, 2024

Good service, nice people, they help you quickly with what you need in a cozy place. More

by Dragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Reyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2024

Great service, great people, great product. Don’t see that many dealerships with friendly people anymore and believe me I have been to many ( all over the US ) More

by Kodymb911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Reyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2024

I’m really pleased with the Great Service, Excellent Service Reps and Mechanics, Brand New Service Center. More

by francisjames4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Salgado
January 29, 2024

Desde la entrada te sientes en buenas manos. Las nuevas facilidades son muy bonitas y cómodas! El servicio es excelente! More

by beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Salgado
January 29, 2024

My experience was a pleasant one. The staff members were knowledgeable, polite , personable and attentive to my needs. Out of The fresh Popcorn this time however the coffee and co More

by Care Rolling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Sarmiento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Reyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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