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Victory Toyota of Midtown - Service Center

Chicago, IL

4.5
473 Reviews

473 Reviews of Victory Toyota of Midtown - Service Center

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January 28, 2024

The customer service was worse. Plus they didn’t worked well on the car and the price was horrible. More

by Na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Sarmiento
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2024

Everyone is extremely kind and helpful. I have never had a problem. The service department is always so quick and easy ! More

by Jnunez2525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Tabora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarmiento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Reyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos llines in service was extremely helpful and professional , Richardo (Rich) Santillanes
January 27, 2024

Great service - amazing new place - my issue was resolved - Thank you Alex - Toyota rav 2015! More

by Angélica C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Sarmiento
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2024

I took my new Sienna in for oil change maintenance and a burning rubber smell. We noticed that the tire pressure was not checked or messed up as we started getting alerts the day after, they also did not pu More

by sivabalu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
January 27, 2024

The guy helped a lot with the price and everything was fast...the new location is perfect and easier aswell. Good job guys! More

by carlitomunoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarmiento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Reyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was another that I don't remember the name, Richardo (Rich) Santillanes
January 27, 2024

Overpriced hourly rates, parts not in inventory , long waits in a comfortable waiting room. Friendly staff. Your local small repair shop can do better. More

by mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sergio Reyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2024

Always have a great experience when I bring my vehicles in to service at this location. Everyone is always so helpful and friendly. More

by Estefany.perez13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Tabora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarmiento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Reyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin, David
January 25, 2024

Great customer service. David helped me and represented the dealership perfectly. Highly recommended! A+ service. More

by emarsalis56@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
January 25, 2024

Service was good the only thing that Waite time that they take several time to recibe my car. More

by Hugo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Sarmiento
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Reyna
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2024

The new location is incredibly convenient. I stopped going to the old location because there was always a traffic jam to get in because the street waa so narrow. My service assistant Brian wa More

by jac.hathaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Sarmiento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Richardo (Rich) Santillanes
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