Victory Toyota of Midtown - Service Center

The new location is very nice. The process to the service center much easier then before. The wait time was great. The customer service was excellent. The waiting area very spaciou The process to the service center much easier then before. The wait time was great. The customer service was excellent. The waiting area very spacious. Coming in was very welcoming its very bright the graphs on the wall are awesome. Overall it was a great experience. More

All staff were courteous and prompt to answer any question I had. I truly appreciated the service ride from and back to the dealership . T Y . question I had. I truly appreciated the service ride from and back to the dealership . T Y . More

Buen servicio de los trabajadores amabilidad de sus empleados si lo recomiendo lugar limpio excelente empleados si lo recomiendo lugar limpio excelente More

Friendly service writer. Comfortable waiting area with coffee water chips. Price was a bit more than I wanted to pay. Some staff seemed unhappy, saying things like, “another Comfortable waiting area with coffee water chips. Price was a bit more than I wanted to pay. Some staff seemed unhappy, saying things like, “another day another dollar” More

I set an appointment, arrived 15 minutes early, and had to wait an hour before anyone even acknowledged me in line. I had to go out of my way to seek someone out so I could get back to work. Then I was cha to wait an hour before anyone even acknowledged me in line. I had to go out of my way to seek someone out so I could get back to work. Then I was charged $180 to change a fuse which is excessive, and called the next day to ask if they would buy my car. Why would I sell my car to a dealership with this kind of customer service? More

Great maintenance service . They were fast . honest keep me informed what they were doing to my car . They were fast . honest keep me informed what they were doing to my car . More

Fast service, newly opened location and comfortable waiting area. Car was inspected well and you're actually able to see them doing the service! Will continue to come here. waiting area. Car was inspected well and you're actually able to see them doing the service! Will continue to come here. More

Wait time in the beginning was a bit long though the guy who helped me, Bryan Smith, was great. He was clear and didn't try to oversell. I appreciated working with him. who helped me, Bryan Smith, was great. He was clear and didn't try to oversell. I appreciated working with him. More

First of all, love the new location. The waiting room is roomy and comfortable. Staff is great as always. They kept me up to date on what was going on with my car while I waited. It tu The waiting room is roomy and comfortable. Staff is great as always. They kept me up to date on what was going on with my car while I waited. It turned out I needed a new battery, which was fortunately still under warranty. More

My service was outstanding from the time I arrived to the completion of the service. I will be back as I have done before. completion of the service. I will be back as I have done before. More