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Victory Toyota of Midtown - Service Center

Chicago, IL

4.5
482 Reviews

482 Reviews of Victory Toyota of Midtown - Service Center

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July 25, 2024

I own a very old Toyota Celica and have been working for many years with Alex in Victory Toyota's service department to keep it running. I don't know what I'd do without him! More

by DAKR
Recommend Dealer
Yes
Employees Worked With
Alex Sarmiento
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

Alex was great told me my car would be ready by Friday and it was! He was very patient and explained everything my car needed would definitely be back! More

by fabian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Sarmiento
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

I go to Victory Toyota because it’s convenient, and they always have a vehicle for me to us, if my Tacoma has to stay long. And the service, is great. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Sarmiento
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2024

See Habib, they failed on every level. X x x x x x xx xx More

by trsalesengr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Sarmiento
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Reyna
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2024

The dealership is very professional. I did not have to wait a long time and the line moves pretty fast. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Sarmiento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Reyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2024

Service rep Alex Sarmiento was very helpful and on top of things, and he factored in the wait in a way that I appreciate. More

by jkimsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Sarmiento
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2024

Installation is great ,wairing area confortable, service fast .costumer services needs to improved ,no explanation or verbal recomendations More

by Israachavelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Sarmiento
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2024

They did a quick oil change for me. A comfy dealer that has coffee sth More

by sinan-cetin-903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Barrera
July 22, 2024

great customer service, very transparent and trustworthy. I always take my car here for service I can’t do at home and More

by Daniel Zaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Salgado
July 20, 2024

They provide a great service at a reasonable time. I always have peace of mind knowing my new csr is in good hands. I will refer to my friends. Thank you toyota! I love my car and excited to drive it More

by Starr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Reyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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