Victory Toyota of St. Louis - Service Center

Tom Coates and the Service crew are great. I always set up all of my appointments with Tom Coates. He has always given me good maintenance and repair advice. I know Tom, his boss and the techs I always set up all of my appointments with Tom Coates. He has always given me good maintenance and repair advice. I know Tom, his boss and the techs do their best to provide the best customer service they can. I trust Tom to take care of our Prius and Tacoma. Thanks Tom! More

Routine maintenance but found more Took in my Corolla for oil change and all point inspection. The mechanic found several items very pertinent to einter travel. I didn't have time for c Took in my Corolla for oil change and all point inspection. The mechanic found several items very pertinent to einter travel. I didn't have time for completion that day but service rep Tom scheduled me a convenient return appointment the following day and guaranteed quick turn around. I came back and was finished easily in the promised time frame. More

Tom Coates is great! Tom Coates makes me feel confident that I am not being taken advantage of because I am an older woman who knows little about cars. He explains what i Tom Coates makes me feel confident that I am not being taken advantage of because I am an older woman who knows little about cars. He explains what is going on with my car. He goes out of his way to help me and take time with me. He tells me when he is leaving for lunch and gives me an estimate of when he'll be back and when my service will be completed. He even used some kind of "magic" cleaner to rub out some marks on my car--did it himself. More

Great service, great sales experience Have purchased 2 Avalons and a RAV4 from Weiss mainly because of the service I have received from them. Their service department fixed a broken trun Have purchased 2 Avalons and a RAV4 from Weiss mainly because of the service I have received from them. Their service department fixed a broken trunk lid closer bar on an Avalon which required the personnel to crawl into and be closed in the trunk to complete the repair. They have also replaced (gratis) a leaking shock on the RAV4 missed during their all point inspection. That was done after initial warranty had expired and through the efforts of Dennis Perry. Replaced battery on the RAV4 when service manager beat the price I was quoted from another source. All in all, Weiss has done its best to resolve all of the issues I have had except being able to reprogram the locks on the RAV4 which the factory says can't be done. Thanks for the great service you've given over the past 5 years. More

Excellent Service Prinz was very knowledgeable about my service requirements. Explained fully everything that was to be done Also reviewed the service invoice after t Prinz was very knowledgeable about my service requirements. Explained fully everything that was to be done Also reviewed the service invoice after the job was done. Very happy with the service I have received at Weiss. More

Great service I had a state inspection done at Weiss and the service department did very well. My advisor was Tom Coates. I have used this dealership for severa I had a state inspection done at Weiss and the service department did very well. My advisor was Tom Coates. I have used this dealership for several years. More

"Well Done" the 30'000 mile service was well done and the cost was okay. Tom Coates was courteous and explained the work that was done to my satisfaction. the 30'000 mile service was well done and the cost was okay. Tom Coates was courteous and explained the work that was done to my satisfaction. More

Great service Brought my car in early to drop off for a state inspection, although I had an appointment scheduled for later that afternoon. My service advisor, Pri Brought my car in early to drop off for a state inspection, although I had an appointment scheduled for later that afternoon. My service advisor, Prinz Villar not only said they could have it done in about 20 minutes if I could wait, after he determined that I only needed an emissions inspection and not a full safety inspection. Excellent service and saved me money! Always a pleasure to work with him. More

Recall checked Was explained to me in great detail just what my recall was for, very professional. The wait time was shorter than expected.. I always have good servi Was explained to me in great detail just what my recall was for, very professional. The wait time was shorter than expected.. I always have good service when I take my truck in for service... Thanks Casey Krebs. More

Excellent Service Thomas Plager in the Service Department kept me informed every step of the way about problems I was having in my 2004 Land Cruiser. The car was ready Thomas Plager in the Service Department kept me informed every step of the way about problems I was having in my 2004 Land Cruiser. The car was ready when promised, the cost was as quoted, and the issues were fixed. Since the valve cover gaskets needed to be replaced, Thomas recommended that I replace the spark plugs as well. Since these were 30,000 mile spark plugs and the car has 230,000 miles on it, I agreed that was a good suggestion. More