Prinz Villar
Prinz Villar at Victory Toyota of St. Louis

Prinz Villar

Service Advisor

Victory Toyota of St. Louis

11771 Tesson Ferry Rd
Saint Louis, MO 63128

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4.7
89 Reviews
4.7

89 Reviews

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89 Reviews of Prinz Villar

October 17, 2026

Dealership Rating
Employee Rating

Quick service, very professional. They let you know which services are due, but it’s not an annoying ten minute hard sell tactic like other dealerships. More

by maelerja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Newbold, Dennis Perry

Oct 17, 2026

Victory Toyota of St. Louis responded

Hearing that your service visit was efficient, professional, and free of pushy sales tactics means a lot to our service team, and we’re pleased we could keep you informed about your Tacoma’s maintenance needs. Thank you for your five-star review. Myles Horn myles.horn@victorytoyota.com

October 14, 2026

Dealership Rating
Employee Rating

Good service, nice waiting area with comfortable seats and with free popcorns. I came here for a walk-in service to fix my cars dead battery and waited 3 hrs. They easily assess the cars other problems no More

by Jatz
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Amy Patterson , Michael

Oct 16, 2026

Victory Toyota of St. Louis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Myles Horn myles.horn@victorytoyota.com

October 11, 2026

Dealership Rating
Employee Rating

Quick service by the staff on my oil change. Kept me informed as the work was being done. Would go again! More

by james.sarino
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Matt Newbold, Dennis Perry

Oct 11, 2026

Victory Toyota of St. Louis responded

Your mention of our staff keeping you informed during your oil change highlights how our service team prioritizes clear communication. We appreciate your recommendation and hope to see your Kia Stinger again. Myles Horn myles.horn@victorytoyota.com

October 09, 2026

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I purchased my first Toyota in 1995, then I purchased my second Celica in 1965, next I purchased a 1995 Celica in 1996, which I'm Driving today,and I purchased a 2022 GR86 in 2022,which I'm enjoying with no More

by edwardleroy4
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Dettlebach/ Mike Indelicato/ Paymen ?

Oct 09, 2026

Victory Toyota of St. Louis responded

Knowing we were part of your Toyota journey since 1995 is truly rewarding. Prinz and our service team are pleased we could keep your 2022 GR86 running without worries. Your long-term loyalty and kind words mean a great deal to our service department. Myles Horn myles.horn@victorytoyota.com

September 30, 2026

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The best dealership i have ever purchased from quick response rate on pricing, car was ready to go when arrived for purchase, sales team are excellent finance team got us in and out with all the greatne More

by MIKE.NETTLETON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Myles Horn , David bell, Veldin, Zijad

Sep 30, 2026

Victory Toyota of St. Louis responded

We’re glad the purchase of your Toyota Grand Highlander Hybrid felt quick and seamless. Knowing our prompt pricing replies, ready-on-arrival prep, and hassle-free financing matched your expectations is rewarding. It’s great to hear you found the vehicle in excellent condition after your own inspection and that the Car Doc service plan provides convenient future maintenance. Myles Horn myles.horn@victorytoyota.com

September 28, 2026

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Technician was great that performed the work very professional, He went over and above to make sure everything was done properly. More

by jbushcoach
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jim Bush in service

Sep 28, 2026

Victory Toyota of St. Louis responded

We’re glad Prinz could go above and beyond to ensure your Toyota Sienna was serviced with professionalism. Hearing that everything was done properly means a great deal to our service department. Myles Horn myles.horn@victorytoyota.com

September 25, 2026

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My last visit had a two hour wait for just a tire rotation and emissions test even though I had an appointment scheduled. So that was a bit frustrating. More

by LITTLE_DEE
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Recommend Dealer
Yes

Other Employees Tagged: Matt Newbold, Dennis Perry

Sep 25, 2026

Victory Toyota of St. Louis responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Myles Horn myles.horn@victorytoyota.com

September 12, 2026

Dealership Rating
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Superb service and friendly and knowledgeable personnel. Absolutely great, friendly, knowledgeable. Don't know what else to say except - Thank you More

by gsburkel
Service Price Transparency
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Recommend Dealer
Yes
Sep 12, 2026

Victory Toyota of St. Louis responded

Thanks so much for your kind words about the service on your GR86. Knowing you found our team friendly and knowledgeable means a lot to us. Myles Horn myles.horn@victorytoyota.com

August 28, 2026

Dealership Rating
Employee Rating

I had to make a second trip to the dealer in order to have my tires inflated with nitrogen. This was supposed to be done at the 10,000 mile service, but was omitted. I was told that it would take 45 minu More

by 711RKP
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Recommend Dealer
No
Sep 03, 2026

Victory Toyota of St. Louis responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gregory Stechschulte Victory Automotive Group - Marketing Gregory.stechschulte@vagmgt.com

August 19, 2026

Dealership Rating
Employee Rating

Honest and reliable. I brought in the truck as scheduled and they got my truck ready as anticipated that day. More

by tcnbar98
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Newbold, Dennis Perry

Aug 19, 2026

Victory Toyota of St. Louis responded

Knowing that you found our service honest and reliable means a lot to our service department. Our team is pleased we could have your Toyota Tundra ready when you expected. Myles Horn General Manager myles.horn@victorytoyota.com

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