Village Cadillac

Excellent service department My husband and I have been using village Cadillac for service over 10 years. Our service person Debbie Henry is excellent. They provide excellent cust My husband and I have been using village Cadillac for service over 10 years. Our service person Debbie Henry is excellent. They provide excellent customer service. More

Good Service Experiences My two warranty service visits to Village Cadillac have been very positive. General Service Manager, Charley Paxton; Cadillac Service Specialist, Deb My two warranty service visits to Village Cadillac have been very positive. General Service Manager, Charley Paxton; Cadillac Service Specialist, Debby Henry; and Cadillac Mechanic, Rich, have been very cooperative and helpful in making my visits as educational, productive and pleasant as possible. My service experiences have been more positive than my sales experiences at Village Cadillac. More

Thanks but No Thanks! My boyfriend and I have been in search for a new SUV, We came across this dealership one afternoon while driving through town. We came across a few ve My boyfriend and I have been in search for a new SUV, We came across this dealership one afternoon while driving through town. We came across a few vehicles that really had taken interest to us. It took a while for any sales rep to come consult with us. Not to mention the one we had showed no interest in a sale to us at all. Right off of the bat he asked what we did for a living. After explaining we are independent contractors, he immediately starting turning us away as if we were a waste of time. He embarrassed us in front of his fellow co workers. He had no interest in checking our credit to see if we were eligible for a loan or not, he did not care. Well thanks to his ignorance, we went down the road and within 2 hours we bought a BRAND NEW KIA SORRENTO vehicle from Citrus Kia. So thank you to the guy who judged a young couple not showing any concern of their stability status. We are so thankful the commission from our purchase went to a salesmen who deserved it! More

Customer service excellent I have found the customer service focus to be excellent . Debbie Henry does a great job in communicating the service requirements and ensuring custome I have found the customer service focus to be excellent . Debbie Henry does a great job in communicating the service requirements and ensuring customer satisfaction.. More

The car I was interested in was in stock with all the options including color. Further it had many options that I was unaware of and frankly were quite challenging in learning their use. Joanne was extre options including color. Further it had many options that I was unaware of and frankly were quite challenging in learning their use. Joanne was extremely helpful throughout the process, scheduling several training sessions. She had support from other staff members as well, all exhibiting a high degree of professionalism. More

the customer experience was outstanding both at the time of closing the deal as well as at the delivery of the vehicle. Very friendly staff and very helpful to us snowbirds buying our first car in Florida. of closing the deal as well as at the delivery of the vehicle. Very friendly staff and very helpful to us snowbirds buying our first car in Florida. More