Village Cadillac

Leased XT5 Joseph Ceparano was our sales consultant. He listened to us to determine our needs and what we wanted. he than did an excellent job of making our ne Joseph Ceparano was our sales consultant. He listened to us to determine our needs and what we wanted. he than did an excellent job of making our needs to the XT% that met those needs. I would highly recommend Joe and Village Cadillac if you are in the market for a car. More

routine maintenance As usual when I bring my SRX in for service at Village Cadillac I am greeted by the service rep Debbie Henry. I am always greeted with an a warm hello As usual when I bring my SRX in for service at Village Cadillac I am greeted by the service rep Debbie Henry. I am always greeted with an a warm hello and a smile. This always makes me feel like more than a customer when people in the customer service environment greet you in this manner. She is always respectful and very knowledgeable when I have a concern about my vehicle. My last visit was for routine oil change and rotating of the tires. I mentioned to Debbie of a noise that I thought was my tires which she quickly determined after asking me a couple of questions that is was something more.She quickly informed me and ordered the part and would contact me when it arrived. Two days later she called me that the part was in and set up an appointment that fit my schedule. I have been going to Village Cadillac to have my car serviced since I purchased my SRX in 2012 and Debbie Henry has been there every step of the way. I have been buying cars for over 50 years and have visited many service departments and by far and because of Debbie, Village Cadillac service is the best. More

Outstanding Cadillac Service Debbie and the rest of the team always provide outstanding service for my wife's 2011 CTS Coupe. Their service prices are very reasonable and I know t Debbie and the rest of the team always provide outstanding service for my wife's 2011 CTS Coupe. Their service prices are very reasonable and I know they are committed to providing excellent service at a very fair price. I highly recommend them. More

Excellence personified Debbie Henry has been my service manager for several years and she has always been constructive, supportive and on the money when it comes to recommen Debbie Henry has been my service manager for several years and she has always been constructive, supportive and on the money when it comes to recommendations. If she were not at Cadillac I would miss her dearly. More

Completely satisfied with Debbie Henry. Have been for year This dealership has always been a great place to purchase and service my vehicles. Have known Debbie Henry for years. Great personnel on board there. This dealership has always been a great place to purchase and service my vehicles. Have known Debbie Henry for years. Great personnel on board there. More

Schedule Maintenance I was notified that my Cadillac was due for its schedule maintenance before I was even aware, which makes me feel like Debbie Henry is a very good ser I was notified that my Cadillac was due for its schedule maintenance before I was even aware, which makes me feel like Debbie Henry is a very good service rep.She always goes the extra mile in checking the vehicle. More

Love Working with Debbie Henry Every time i go to Village Cadillac, it is a pleasure to work with Debbie Henry. She is courteous, honest and helpful. She always provides me with Every time i go to Village Cadillac, it is a pleasure to work with Debbie Henry. She is courteous, honest and helpful. She always provides me with a loaner, if one is available. I appreciate her thoughtfulness as I need a car with my work. I have been using Village Cadillac since 2005. I am on my third Cadillac and hoping to continue buying Cadillacs in the future. The service provided by Village Cadlillac is one of the reasons I choose to buy a Cadillac. Gail Cooper More

Great Service Was assisted by Debbie Henry and was provided very professional service. Completed the service required (fixed a slow leak in one of my tires) well wi Was assisted by Debbie Henry and was provided very professional service. Completed the service required (fixed a slow leak in one of my tires) well within the estimated wait time that she provided me. I take my vehicle (SRX) to Village any time it needs service and Debbie Henry always provides excellent service. More

OUR NEW CADILLAC Xt5 Joseph Ceparano has sold us most of our Cadillac's while we have lived in Florida. He has always been professional, knowledge in the sale of his prod Joseph Ceparano has sold us most of our Cadillac's while we have lived in Florida. He has always been professional, knowledge in the sale of his products. Thanks to Joe and Village Cadillac we are back to Caddilac and will enjoy our Xt5 for the coming years. More

Couldn't ask for better service From the fellow who took my keys when I pulled up to the customer rep who handles my service needs, I was made to feel welcomed and that I would be v From the fellow who took my keys when I pulled up to the customer rep who handles my service needs, I was made to feel welcomed and that I would be very satisfied when I left. I was! Two separate requests to have a part of the car checked (shifter control and the drivers side door latch ) resulted in parts ordered and replaced, all on a timely manner and professionally done (just before warentry was up). More