Village Ford Inc - Service Center

took my van ford transit for three repairs , they charged $ 195.00 per rep just to loot at them . one of the repair the back winshield the defrost dont work i was told there ia a short in the glass glass mus $ 195.00 per rep just to loot at them . one of the repair the back winshield the defrost dont work i was told there ia a short in the glass glass must be replaced for $900.00 so i took the van to a windshield shop they replaced the back winshield for $500.00 and gues what that was not the problem the defrost still does not WORK when i picked up the van the windshield light came on telling me its low on fluid and the driver side window was a one push button it does not work anymore i called the service person that took my order he acted like he is doing me a favor i have no idea how that happens ? i told him i did not have the 2 problems when i brought the van to you .. so now i am $500.00 in the lost coz he diagnosed the back windshield wrong ill NEVER GO BACK TO VILLAGE FORD More

Good communication and service. I was told pricing before starting so there were no surprises. Great job. I was told pricing before starting so there were no surprises. Great job. More

Terrible 2019 explorer they sold me and now it keep cutting off took it back they tell me they don't know whts wrong with it had it 4days after labor day I will be contacting the sate this is terrible cutting off took it back they tell me they don't know whts wrong with it had it 4days after labor day I will be contacting the sate this is terrible More

Failure on multiple levels. Took my car to village Ford and they had it for over 2 weeks. I was told I had to take it back to the place where the recall was done because the work Took my car to village Ford and they had it for over 2 weeks. I was told I had to take it back to the place where the recall was done because the work was not done correctly. They put 130 miles on my vehicle and said that was what was needed to make sure it leaked oil and to make sure it didn't leak anymore. They did that without informing me at all, only after the fact. I brought my car in with a full tank, 2 mi used from the tank and they gave me the car back with 12 mi to empty. They were fighting me on replacing my gas but they did in the long run. I would not recommend this dealership period. Not to mention that I had to call each time to get status of my vehicle and they only called me twice in a two week on status of my car. They do not follow through with what they promise nor do they keep their promises.If you're looking for a Ford vehicle to be serviced or to purchase, I would not recommend going to this dealership at all. Fixing the issues the first time is not what they do at all. I had this oil leak for over 25,000 miles and they kept saying it was faulty parts but it's the works not following specs. More

Leaking overhead Took my f250 for repair as water was leaking from Moon roof switches overhead. Asked for oil change same visit. The service took 10 days. The window s Took my f250 for repair as water was leaking from Moon roof switches overhead. Asked for oil change same visit. The service took 10 days. The window shield was reset. Service adviser refuted my son's insistence that the leak was around overhead switches. According to SA only the windshield needed reset/repair.. One week after the vehicle was returned and we had snow melt.... there is leaking from the switches! My roof liner is wet and water leaked onto dash....who know about what is happening to the wiring around the switches? More

Failed engine My Ford Lease car has a failed engine. The car is under warranty howerer the dealership wants money and said its my fault. They said it was low on oil My Ford Lease car has a failed engine. The car is under warranty howerer the dealership wants money and said its my fault. They said it was low on oil. Never had and oil light, More