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13 Reviews of Village Ford Inc - Service Center
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December 18, 2018
Failed engine My Ford Lease car has a failed engine. The car is under warranty howerer the dealership wants money and said its my fault. They said it was low on oil My Ford Lease car has a failed engine. The car is under warranty howerer the dealership wants money and said its my fault. They said it was low on oil. Never had and oil light, More
by Danman52
Employees Worked With
Jim
April 23, 2012
I took my 2011 Fiesta in a for a check engine service light at ~9:00 am. At 5:08 pm I called the service rep to determine the status and was informed that a known problem part was on order and the vehicl light at ~9:00 am. At 5:08 pm I called the service rep to determine the status and was informed that a known problem part was on order and the vehicle would probably be ready by 2:00 pm on the following day. Uuumh, how will I get to work tomorrow??? Why didn't anyone call me to explain a part had to be ordered??? I retrieved the vehicle via my bicycle and vowed to NEVER return to Village Ford again!!! BTW, this has been posted on Facebook and I've written to Ford headquarters, and I'm researching how to express my frustration with VILLAGE FORD (Dearborn, MI) to Ford management. Also, this is not the first time VILLAGE FORD has disappointed and frustrated me (shame on me). More
by trex22
Employees Worked With
david glass
March 25, 2012
My family has been coming to Village Ford for our cars for as long as I can remember. Every time we are there, for service or for sales, Mr. Glass has taken excellent care of us. for as long as I can remember. Every time we are there, for service or for sales, Mr. Glass has taken excellent care of us. More
by sugarshell04
Employees Worked With
David Glass
