Villages Subaru

Unprepared, I told them I was coming and they failed to mention the vehicle isn’t ready and would not be ready for three days. They told me I could take it home that day. Ended up with a loaner vehicle. Th mention the vehicle isn’t ready and would not be ready for three days. They told me I could take it home that day. Ended up with a loaner vehicle. The one star goes to the guy that drove the hour to switch out my vehicle for the loaner do I didn’t have to make the trip again. There was also a melted chocolate, ancient Frenchfry, and small toy parts under the back seat. Blind spot monitoring does not work and I was not told there was an issue with it. I should have noticed but did not so that’s also on me, although I would expect it to work unless stated otherwise outright. Icing on the cake is the cake was both keys, vehicle has keyless entry and start, were dead. I couldn’t lock the car until I went to the store to purchase batteries. More

The people here are terrific but it can use an upgrade. There can also have more than a few chips & granola bars while waiting for your car There can also have more than a few chips & granola bars while waiting for your car More

Our car was taken in right after we arrived the video showed what was being done and we were given a free car wash very pleased thank you showed what was being done and we were given a free car wash very pleased thank you More

I bought a 2020 Jeep Cherokee latitude on November 3rd 2024 for $20,000 on the way home I experience a lot of tired and away from the rear end found two back tires with low spots and broken belts I called 2024 for $20,000 on the way home I experience a lot of tired and away from the rear end found two back tires with low spots and broken belts I called the dealership and was told it was a consumable item and my responsibility to fix and they would not reimburse me My salesperson ken apologized but I would not recommend buying from Subaru Leesburg due to selling me a car with two bad tires More

Good overall experience. I don't like virtual assistant but people are great. Summer was very good. Disappointed my tire pressure light came on the day after service. We had I don't like virtual assistant but people are great. Summer was very good. Disappointed my tire pressure light came on the day after service. We had a cold spell but tire pressure was down 6 and 8 pounds. More than cold would account for. Despite that minor issues I don't plan taking my Subaru any where else but Villages Subaru for service. More

Personel are always pleasant and professional. Concise with estimates and always willing to please. Never had a problem or any disappointment Concise with estimates and always willing to please. Never had a problem or any disappointment More

Purchased my vehicle from you and have always serviced there and the service has been excellent. there and the service has been excellent. More

The service was very prompt and thorough. My service advisor, Summer, was very friendly and responsive to my new. My service advisor, Summer, was very friendly and responsive to my new. More

I dropped off my car, and they call when ready,and me know everything that was happening know everything that was happening More

Leesburg Subaru was Very professional and friendly. Very easy to deal with and Taylor was a great salesman. Finance was a breeze Very easy to deal with and Taylor was a great salesman. Finance was a breeze More