Villages Subaru - Service Center

Always friendly and very welcoming! They always greet my dog Molly and they have a treat for her at exit!! I trust your quality of work and have always known you stand behind your work! They always greet my dog Molly and they have a treat for her at exit!! I trust your quality of work and have always known you stand behind your work! Thank you!!! More

Overall they are attentive to all your concerns and show video of work being done while your there waiting. This helps you know all concerns have been addressed. video of work being done while your there waiting. This helps you know all concerns have been addressed. More

It was a busy Monday morning with service managers and techs getting vehicles services. Someone mentioned their online booking service didn’t work well letting in too many appointments. Mine was one of techs getting vehicles services. Someone mentioned their online booking service didn’t work well letting in too many appointments. Mine was one of those. But they met the challenge! More

The service has improved tremendously over the last year, however the center wanted $1200 for a job that my local mechanic did for $350. however the center wanted $1200 for a job that my local mechanic did for $350. More

The service personnel was very good. Matt keep me updated on the arrival of my tire constantly. He was very helpful during the process. Matt keep me updated on the arrival of my tire constantly. He was very helpful during the process. More

Thanks for accommodating my very short schedule for an oil change before Christmas. I only had 2 hours. The service department was very sympathetic to my situation which was very appreciated. oil change before Christmas. I only had 2 hours. The service department was very sympathetic to my situation which was very appreciated. More

Very friendly and fast service. Service with a smile.😊 Elizabeth was our representative. She was very accommodating. Service with a smile.😊 Elizabeth was our representative. She was very accommodating. More

Very honest, friendly and knowledgeable about what needs to be done to my car. They do not pressure you into getting anything extra done to your car. to be done to my car. They do not pressure you into getting anything extra done to your car. More

Appt was scheduled for 11 am oil change. My car was not done til 1 pm. They took other csrs ahead of me. I was told due to AI. They use AI to set up appointments not real people. My car was not done til 1 pm. They took other csrs ahead of me. I was told due to AI. They use AI to set up appointments not real people. More

This was my first experience with Villages Subaru. I recently moved to the area, and made my appointment prior to moving because I could not get an appointment with my normal dealer within the 6 week I recently moved to the area, and made my appointment prior to moving because I could not get an appointment with my normal dealer within the 6 weeks prior to my move. I was greeted promptly by Alejandro Rosario when dropping off by Outback the afternoon before my appointment. He set me up to do the work requested. Not expecting to hear from them until the next day, I was surprised to get a call from Alejandro that same afternoon saying that my car was almost complete with the requested work, but found on more thing that needed attention. With my approval to add on the other work, they still completed all the work and washed my car before the end of the day. Great job. Great customer service. More