Deandre Seymour

I feel I had a unique experience at this dealership due to the fact that I originally came in to purchase an already decided upon vehicle but purchased an entirely different vehicle. The team handled it we to the fact that I originally came in to purchase an already decided upon vehicle but purchased an entirely different vehicle. The team handled it well and I'm sure happy because the vehicle I purchased was far more expensive than the one I originally came in to purchase. Deandre, after asking, took some time to answer some initial questions I had about hooking up to bluetooth. I was told to expect a call from a specialist from the Love Encore team to make an appointment to go over all aspects of the car but no one has called me to schedule as yet. I am used to having someone go over the car with me after purchase and before leaving the dealership. More

by kearney45 Verified Customer Verified Customer

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My sales advisor was great. He showed me everything on the car and was the best I have ever encountered in my life. I have told several of my friends to go to him. Deandre yo He showed me everything on the car and was the best I have ever encountered in my life. I have told several of my friends to go to him. Deandre you get a 10 +++. More

by chrislovescats17 Verified Customer Verified Customer

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Work completed in timely manner. Very courteous staff. Explained things in understandable detail. Knowledgeable staff. Very courteous staff. Explained things in understandable detail. Knowledgeable staff. More

by charles.s.hayes Verified Customer Verified Customer

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Excellent dealership second purchase from this dealership will go back for a third when I'm ready will go back for a third when I'm ready More

by Hydrotec9 Verified Customer Verified Customer

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Excellent customer service. Provides very good education on use of vehicle. Enjoyed interaction with each department and got all questions answered. Provides very good education on use of vehicle. Enjoyed interaction with each department and got all questions answered. More

by sund95 Verified Customer Verified Customer

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Prompt and courteous check-in for the appointment with all paperwork already prepared. Work was performed as described and for even less cost than estimated because of a small delay that morning. This kin all paperwork already prepared. Work was performed as described and for even less cost than estimated because of a small delay that morning. This kind of superior treatment will keep us using them for our service needs. Also, the comfortable waiting area with free beverages and snacks makes the wait pleasant. More

by ca0 Verified Customer Verified Customer

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Easy to schedule. Took us immediately upon arrival. Service advisor Alejandro Rosario was friendly and courteous. Was for our first oil change and tire rotation since Took us immediately upon arrival. Service advisor Alejandro Rosario was friendly and courteous. Was for our first oil change and tire rotation since purchase of our Outback. He informed us it was free [we forgot that], he could have accepted our discount coupon and charged us -- we appreciate the integrity shown. The video showing the tech performing the multi-point inspection was great. Service was quick for the work done and the recommended additional service items were clearly explained and a price estimate provided. The experience will keep us using Villages Subaru for future service. More

by ca0 Verified Customer Verified Customer

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Deandre our salesman was great. He was very professional and friendly. The finance manager was not too happy that we paid in cash vs taking out a loan. He didn’t want to lower the He was very professional and friendly. The finance manager was not too happy that we paid in cash vs taking out a loan. He didn’t want to lower the price on the car because it was a cash deal. He played hardball, and I didn’t feel like I got a great deal. I’m definitely bitter because of his lack of negotiating. I also think, the dealership could have given us a Subaru keychain’s for the fobs or perhaps a baseball cap. After spending over $35,000, you would think they would give you a little something. More

by davemesa99 Verified Customer Verified Customer

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Polite and thorough about letting me know what they were doing and what needed tobedone doing and what needed tobedone More

by cruiserbugs Verified Customer Verified Customer

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good customer service , attentive sales people who wanted to upgrade me into a new car-overall a good experience-I would ad that when a client comes into a schedule appointment the staff should be aware of w to upgrade me into a new car-overall a good experience-I would ad that when a client comes into a schedule appointment the staff should be aware of who that person is and why he or she is there More

by horizonmcjz Verified Customer Verified Customer

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