Villages Subaru - Service Center

My advisor was nice and so informative. I love the video they send with vehicle inspection! Service was quick! I love the video they send with vehicle inspection! Service was quick! More

I always get good service here. I was left wondering, however, how it could be that all four valve stems on the brand new Yokohama tires needed to be replaced. I was left wondering, however, how it could be that all four valve stems on the brand new Yokohama tires needed to be replaced. More

The AI Appt maker was perfect. With hearing issues it was clear and when I made a mistake, it was easily corrected. All humans I met with were very professional. With hearing issues it was clear and when I made a mistake, it was easily corrected. All humans I met with were very professional. More

Got fantastic service and attention in a professional manner from dealership. Deandre Seymore went above and beyond in answering and taking care of any questions or issues regarding my car purchase. Alwa manner from dealership. Deandre Seymore went above and beyond in answering and taking care of any questions or issues regarding my car purchase. Always gave a very timely response. Isidro (Izzy) Montalvo gave a very thorough Encore car features session. Demonstrating any features I had questions about. More

Great service. I waited for my vehicle and the waiting room is well equiped for customers. The communication between the service department and I was top notch. I waited for my vehicle and the waiting room is well equiped for customers. The communication between the service department and I was top notch. Thank you. More

Excellent service and friendly, very knowledgeable representatives. We especially appreciate the video of the inspection representatives. We especially appreciate the video of the inspection More

Making a service appointment does no good. I was put into a cue as if no appointment existed. From the time I got there to the time I left over 2 hours expired for a simple oil change. The se I was put into a cue as if no appointment existed. From the time I got there to the time I left over 2 hours expired for a simple oil change. The service person had no empathy or cared about the time I waited. I don't intend to return to this dealership for future service work. More

Really appreciate everyone and their super hard work here! Super timely and down to earth here! Super timely and down to earth More

Justin is very knowledgeable, friendly, and trustworthy. The services were done fairly quickly considering we didn’t have an appointment. We loved everything about this experience except for the extra charg The services were done fairly quickly considering we didn’t have an appointment. We loved everything about this experience except for the extra charges tacked on for using a credit card. We opted to pay in cash, but don’t always have thousands (plural) if dollars ready to pull from the bank in a moment’s notice. I find the practice of charging extra tacky—perhaps a reframe could shift my opinion. Maybe offer a discount for cash paying customers so those using credit cards don’t feel punished? More

I’m to get a call back on cracked navigation to be replaced, I’ve left 2 messages and no one is calling me back- also saying this 7month new car crack may not be covered under warranty. It would be $$ replaced, I’ve left 2 messages and no one is calling me back- also saying this 7month new car crack may not be covered under warranty. It would be $$3400. To fix out of pocket. That’s insane it’s a car defect that needs to be covered. No impact happened it just started to crack. More