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Villages Subaru - Service Center

Leesburg, FL

4.8
419 Reviews
Call Service Center (352) 290-2725

419 Reviews of Villages Subaru - Service Center

Sort by
October 21, 2021

They said I am in need of a new battery. The new one is guaranteed for 7 years. Since my car is 4 years old and has only 31,000 miles on it , why isn’t the same battery used on new cars? So I should have More

by licolagross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
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Nov 11, 2021 -

Villages Subaru responded

Thank you for taking the time to leave us a rating. Our #1 goal is 100% customer satisfaction for any service. We are always looking for ways to improve our dealership and appreciate this feedback.

Helpful
October 21, 2021

we always love this subaru store it has a great crew of people who are friendly and always ready to help with any problem you might have .The service dept is very knowledgeable on working on subaru vehicle More

by stasinskil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Summer Anschutz
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Oct 22, 2021 -

Villages Subaru responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Subaru vehicle needs!

Oct 22, 2021 -

stasinskil responded

you guys earned the five star just keep up the good work and our forester we know is in good hands

Helpful
October 20, 2021

Excellent, courteous service. We waited for the vehicle. The waiting area as clean and the coffee was good, too. More

by kathryn-larson
Recommend Dealer
Yes
Employees Worked With
Jason Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2021 -

Villages Subaru responded

Thank you for your 5-star rating. We strive to give every customer a great experience!

Helpful
October 18, 2021

Excellent service. Got me in quick and out as well Very friendly and explained everything More

by BUICK51S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Curtis
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Oct 19, 2021 -

Villages Subaru responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

Helpful
October 18, 2021

Made us aware of all our options for upcoming service and also to fix our console More

by r_t_angelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Rosar
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Oct 19, 2021 -

Villages Subaru responded

We are very grateful for your review and for the five stars! We're delighted to hear that the team took good care of you. Welcome to the Bill Bryan Subaru Family!

Helpful
October 18, 2021

Excellent service. Got me in quick and out as well Very friendly and explained everything More

by sjoni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
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Oct 19, 2021 -

Villages Subaru responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

Helpful
October 15, 2021

Every thing from start to finish was very good as usual. Show room was to cold for my wife. More

by baxter7889
Customer Service
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 15, 2021 -

Villages Subaru responded

Thank you for the 5-star rating! We appreciate your business!

Helpful
October 15, 2021

Always prompt, always courteous , always thorough. AND they even wash my car !, AND I enjoyed cup of coffee & danish while waiting!! More

by MR.OATS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alehandra
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Oct 15, 2021 -

Villages Subaru responded

Thank you for your excellent rating and review of Bill Bryan Subaru! We appreciate your business and look forward to helping you again in the future.

Oct 15, 2021 -

MR.OATS responded

Of course I will be back…… I love my Subaru !!

Helpful
October 13, 2021

They are very thorough. The service manager was very helpful in helping me get a ride to my home after I dropped my car off for service. More

by RAYD153130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager
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Oct 15, 2021 -

Villages Subaru responded

Thank you for your positive review and five-star rating! We make it our top priority to treat our customers like family, so it is wonderful to hear that the service managers went above and beyond for you. Please come back to see us again in the future!

Helpful
October 11, 2021

Great service by Emily. Not only was she very helpful but gave me some good advice More

by frankcgrasso
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
Report | Print
Oct 13, 2021 -

Villages Subaru responded

Thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one and we will be sure to pass this information to Emily!

Helpful
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