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Villages Subaru - Service Center

Leesburg, FL

4.7
1,018 Reviews

1,018 Reviews of Villages Subaru - Service Center

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November 08, 2021

Great service with a smile. We look forward to our next visit. Thanks for the coffee and snacks! More

by gadourywr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Maita
Nov 08, 2021 -

Villages Subaru responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Bill Bryan Subaru in the future!

November 02, 2021

I got there for a scheduled oil change at 10:30 am and left at 1:30pm. That was entirely too long I could go anywhere else and get it done in 15 mins. I work during the week so I can only come in on the w More

by trocks10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Nov 08, 2021 -

Villages Subaru responded

We apologize for the delay in the service department. Our customer's time is valuable to us, and we apologize that we were not able to provide you with quick and efficient service.

November 01, 2021

The service department seemed very busy but Our service was fast and they were very courteous. More

by kjr2845
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Nov 08, 2021 -

Villages Subaru responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

October 28, 2021

My car was checked along with oil change. I was happy with that and the other work done. Only unexpected problem was a nail found in a rear tire - almost new tires so was surprised when they couldn't pa More

by andikb2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember names.
Oct 31, 2021 -

Villages Subaru responded

Thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one!

October 28, 2021

Very efficient. The only criticism I can think of is the cold waiting area. It’s a waste of energy and money. More

by licolagross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Oct 31, 2021 -

Villages Subaru responded

Thank you for your 5-star rating of our dealership. Come back and see us for all of your future automotive needs.

October 27, 2021

I was very pleased with the people I dealt with and the speed of the service. More

by danandbrendakeller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Oct 31, 2021 -

Villages Subaru responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future!

October 27, 2021

Fast timely the representative was very good at her job and made us feel like we were really part of the family More

by bmoore4006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service representative
Oct 31, 2021 -

Villages Subaru responded

Thank you for your review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

October 22, 2021

You had my car serviced and ready in the time you promised. You also did not rotate my tires, although not needed. This is due to Covid-16 which has kept us close to home. Thank you for being hone More

by ROGTAMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Summer Anschutz
Oct 31, 2021 -

Villages Subaru responded

Thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

October 21, 2021

Friendly staff. Quick service. I came in with a problem and questions. The problem was solved and questions answered. More

by pgpcarl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Both ladies working near parts dept.
Oct 22, 2021 -

Villages Subaru responded

Thank you for your business and this great recommendation! We are happy to hear that the body shop gave you superior service. Come back and see us for any and all Subaru vehicle needs!

October 21, 2021

They said I am in need of a new battery. The new one is guaranteed for 7 years. Since my car is 4 years old and has only 31,000 miles on it , why isn’t the same battery used on new cars? So I should have More

by licolagross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Nov 11, 2021 -

Villages Subaru responded

Thank you for taking the time to leave us a rating. Our #1 goal is 100% customer satisfaction for any service. We are always looking for ways to improve our dealership and appreciate this feedback.

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