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Virginia Auto Outlet
Richmond, VA
74 Reviews
At Virginia Auto Outlet (VAO), we do three things great!
First priority is to ensure our customers get the best customer service. We are not paid commission, so we can truly put our focus on taking care of the customer and their needs!
Second, we have No-Hassle pricing! We stay up to date with the market and make sure we have the most transparent and best price right up front to save our customers time and stress.
Third, we sell quality vehicles! Based on our process since 2013, we strive to pick and choose the best of the best. If it does not pass our quality check for cosmetic and mechanical, then we get rid of it!!
Make sure to check out our great customer reviews and don’t hesitate to come and visit our VAO location for your next vehicle purchase or call today at 434-381-0300.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 74 reviews
July 19, 2019
2018 Nissan Altima Sarah Marshall and everyone at VA Auto Select were great! They stayed late helping me get my new Altima and figure out financing that worked for me an Sarah Marshall and everyone at VA Auto Select were great! They stayed late helping me get my new Altima and figure out financing that worked for me and even called me the next day with a better financing deal through a different bank. I traded in my 2007 Honda and was able to completely avoid a down payment as well. They really went above and beyond to make things happen for me. Not to mention how nice everyone was to my cranky 4 year old! I would definitely recommend Sarah and VA Auto Select to anyone looking for a vehicle! More
by Samantha123
Employees Worked With
Robert; Sarah Marshall
July 13, 2019
2019 Ford Escape Sarah Marshall Sarah was an outstanding representative of your company. She showed great patience with answering our many questions. She was very knowledgeable about Sarah was an outstanding representative of your company. She showed great patience with answering our many questions. She was very knowledgeable about the vehicles we were interested in. She made us feel at ease about making the best choice for our needs. We plan to share our excellent experience with our family and friends! More
by bgpeck
Employees Worked With
Sarah Marshall
July 12, 2019
No pressure There was no pressure, no haggling on price, gave us plenty of time to make up our minds. this survey is worse than purchasing the vehicle There was no pressure, no haggling on price, gave us plenty of time to make up our minds. this survey is worse than purchasing the vehicle More
by Tpphillips
Employees Worked With
Nate
July 12, 2019
2018 Nissan Pathfinder sold By Sarah and Emily These ladies super exceeded my expectations. By far the best customer service from the informed sales reps to the finance team, all around a great exp These ladies super exceeded my expectations. By far the best customer service from the informed sales reps to the finance team, all around a great experience with VA Select Auto. Couldn’t be happier with our newly purchased vehicle. More
by Mrs. Feely
Employees Worked With
Sarah, Emily
July 11, 2019
Sara Marshall 2019 Santa Fe Sara was very helpful and knowledgeable about the vehicle we looked at and made purchasing our vehicle a very easy and pleasant experience! Will defi Sara was very helpful and knowledgeable about the vehicle we looked at and made purchasing our vehicle a very easy and pleasant experience! Will definitely recommend her and Va Select Auto to others. More
by Andrea Lloyd
Employees Worked With
Sara Marshall
July 09, 2019
Excellent customer service and great car Worked with Nate who made my decision easy and pleasant. Had cars ready and available. Love new car. Quick and easy. Highly recommend. Drive from Worked with Nate who made my decision easy and pleasant. Had cars ready and available. Love new car. Quick and easy. Highly recommend. Drive from Roanoke was well worth it!!! More
by GGPD 0613
Employees Worked With
Nate in sales, Robert in Finance, Chris, Sales manager
July 05, 2019
2019 impala Sarah marshall Whole process was smooth and painless. Everyone was very helpful and they all seemed honest. Sarah was on point and gave me her full attention. Whole process was smooth and painless. Everyone was very helpful and they all seemed honest. Sarah was on point and gave me her full attention. More
by Stuart
Employees Worked With
I'm not very good with names but they all were friendly
June 27, 2019
2018 Santa Fe purchased from Sarah Marshall Sarah was so nice and eager to help she made our experience one of the best we’ve had! Go see her at va select! Sarah was so nice and eager to help she made our experience one of the best we’ve had! Go see her at va select! More
by Tlloyd2
Employees Worked With
Sarah Marshall
June 25, 2019
2019 Chevy Silverado Sarah was very patient and helpful as I selected the right vehicle for me. This has been a pleasant buying experience with no pressure during my visit Sarah was very patient and helpful as I selected the right vehicle for me. This has been a pleasant buying experience with no pressure during my visits. More
by Nathan122
Employees Worked With
Sarah Marshall
June 24, 2019
Easy and no pressure!! Came in just wanting to test drive. I am a first time car buyer and they were so nice and patient with all my questions amd did not pressure me to buy Came in just wanting to test drive. I am a first time car buyer and they were so nice and patient with all my questions amd did not pressure me to buy at all! other places i went to put the pressure on even when i was just looking. Nate Pryor was my agent i worked with and he was amazing and transparent with everything. Hightly recommened ! More
by peanut1534
Employees Worked With
Nate pryor and the GM
