Visalia Hyundai

Lower price online, said it was their advertisers mistake, the price was higher by a couple of thousand dollars. Said advertiser was fired, ha!! Parked deliberately at facility, where inside of a ti mistake, the price was higher by a couple of thousand dollars. Said advertiser was fired, ha!! Parked deliberately at facility, where inside of a tire had no tread and we couldn't see. Had to replace all tires 2 days after purchase because the others had tread but were cracked and close to the nubs. Had to have aligned because driving home on freeway, it kept pulling to one side. Salesman was directing turns to take, so it was about 10 stop and go blocks. Salesperson sat on a side in back, during the test drive, for us not to notice seat wouldn't lock into place. Our mechanic had to order that piece, but then the seat still wouldn't lock into place. Entire seat had to be removed because it's frame was bent. When checking oil, it was dirty so had to be changed, along with air filter, cabin filter. Brake pads had to be changed because they were down to 2%. Driver and passenger seat levers were missing. Couldn't raise or lower either seat. Sales person said he'd look into getting those for us, and he never did. Our mechanic had to order those plus the screws to put in because those were also missing. So within a couple of months we were out another almost $2000. Also no car Manuel. Salesman said it would cost us another $35 if we wanted to order. We have receipts, some pictures and printed materials to prove all. This was a used 2019 Hyundai. So Beware, Beware!! We are seniors and had the previous car 21 yrs. It's very disappointing that we were deceived and lied to in this way. After talking to the General Manager, all he would offer is a free oil change the next time around. Ha!!! What an insult!! I'm turning them in!! More

Pat was very helpful and communicated my car’s issues to me very clearly. Would recommend to anyone. me very clearly. Would recommend to anyone. More

Special thank you to the staff that worked on my car and Roma Gallardo for being so helpful in explaining work to be done. Not only do I love my Santa Fe but the service is exceptional. Roma Gallardo for being so helpful in explaining work to be done. Not only do I love my Santa Fe but the service is exceptional. More

I went in for a regular oil change and tire rotation. I had a coupon for a free car wash and expected that they would just run the car through an automatic wash. When my car was returned to me, I was sho I had a coupon for a free car wash and expected that they would just run the car through an automatic wash. When my car was returned to me, I was shocked to see that it had been completely detailed! More

I went in for a recall. Incredibly helpful and I was in and out quickly Incredibly helpful and I was in and out quickly More

I went in for a recall on my vehicle and they were extremely pleasant and helpful. extremely pleasant and helpful. More

Wonderful service, people are polite and very helpful and timely!a great place to have service done timely!a great place to have service done More

Bianca & Tommy are the absolute best sales people Visalia Hyundai has. They are very helpful, communicate ‘s very well with others and most of all they are on task. Bianca & Tommy I would definitely recommen Hyundai has. They are very helpful, communicate ‘s very well with others and most of all they are on task. Bianca & Tommy I would definitely recommend both of you! Thank u so much once again for everything. 😊 More

Roma and the team at Visalia Hyundai were amazing as they went above and beyond to fix my situation. 10/10 went above and beyond to fix my situation. 10/10 More