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Vision Chrysler Dodge Jeep Ram

Rochester, NY

4.3
1,636 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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920 Panorama Trl S

Rochester, NY

14625

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Showing 1,636 reviews

May 30, 2026

As stated above we can't tell if the repair worked until we see if the ac refrigerant leaks or not they put dye in it More

by Tompastorella
Recommend Dealer
No
Employees Worked With
Brendan
Jun 02, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Tom. We have forwarded your comments to the General Manager of the dealership.

May 29, 2026

Brought truck in for water leak , you couldn't find it . I come to pick up the truck and found the leak in 30 seconds. Your people didn't even know back window slider track had a drain in it I had to show t More

by Lulumoo6
Recommend Dealer
No
Jun 02, 2026 -

Vision Chrysler Dodge Jeep Ram responded

"Lulumoo6" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRJ@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 29, 2026

Luis Feliciano. Very good sales consultant took his time with me explain things. Aaron also very good explain the paperwork to me my warranty gave me a great deal I More

by wallace.terrence69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Wallman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 27, 2026

Customer obsessed. Flexible. Patient Customer obsessed. Transparent and honest. Felt comfortable leaving our car. Safer driving it after service. More

by ssscam
Recommend Dealer
Yes
Employees Worked With
Brian
May 29, 2026 -

Vision Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 22, 2026

Quick, easy and streamlined. Staff were kind, helpful and knowledgeable. Would recommend to family and friends. More

by JILL.RICHARD27
Recommend Dealer
Yes
Employees Worked With
Luiz
May 22, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 22, 2026 -

Vision Chrysler Dodge Jeep Ram responded

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May 19, 2026

Excellent team. I didn't have an appointment and the service team took me when I called. More

by roberta6363
Recommend Dealer
Yes
May 19, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 18, 2026

Bought 3 cars here in last 3 yrs. The worst communication I have ever experienced in 15 new vehicles I've purchased. 7 phone calls in the past 1 week including 2 today and not 1 ret More

by Patriotgriderny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Operator only
May 19, 2026 -

Vision Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRJ@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 15, 2026

Very efficient and met my needs Luis called me promptly once the work was finished More

by e.boyer649
Recommend Dealer
Yes
Employees Worked With
Luis Castro
May 19, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 14, 2026

I will never buy another car from here again. My grand Wagoneer is a total piece of crap, the dealership was willing to do nothing to help me get out of it into another car without having to pay More

by nicklapenna
Recommend Dealer
No
Employees Worked With
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Kyle
May 19, 2026 -

Vision Chrysler Dodge Jeep Ram responded

We value and appreciate your business, Nick. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

May 14, 2026

Exceptional experience from the finance guy to the sales guy to the front desk. Everything was very nice. More

by Dodge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Feliciano, Aaron Duncanson
May 14, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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