Vision Chrysler Dodge Jeep Ram
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Brought truck in for water leak , you couldn't find it . I come to pick up the truck and found the leak in 30 seconds. Your people didn't even know back window slider track had a drain in it I had to show t I come to pick up the truck and found the leak in 30 seconds. Your people didn't even know back window slider track had a drain in it I had to show them where it was and they still didn't believe me , wanted to replace entry window instead. And wanted to take the entire interior of the truck out to do so. They claim they have to do that to replace the third brake light gasket when it unscrews from the OUTSIDE. They don't know what they are doing. More
Luis Feliciano. Very good sales consultant took his time with me explain things. Aaron also very good explain the paperwork to me my warranty gave me a great deal I Very good sales consultant took his time with me explain things. Aaron also very good explain the paperwork to me my warranty gave me a great deal I feel it was a great deal very comfortable no pressure. Everything they told me that they would do and they did 100%. Those guys I recommend. You want to buy the car you want to get things done right you don't want to get taken advantage of see those guys. They'll make you feel happy great and comfortable when you buy in a car. I've had five or six cars from dealerships to be honest this is the best one by far More
Customer obsessed. Flexible. Patient Customer obsessed. Transparent and honest. Felt comfortable leaving our car. Safer driving it after service. Flexible. Patient Customer obsessed. Transparent and honest. Felt comfortable leaving our car. Safer driving it after service. More
Bought 3 cars here in last 3 yrs. The worst communication I have ever experienced in 15 new vehicles I've purchased. 7 phone calls in the past 1 week including 2 today and not 1 ret The worst communication I have ever experienced in 15 new vehicles I've purchased. 7 phone calls in the past 1 week including 2 today and not 1 returned call or text, nothing. Promised a loaner for recall / warranty for tomorrow and salesman says they are all out due to major electrical issues with Dodge, Chrysler,Jeep. Service dept will not answer ever nor return 4 messages left through operator. The General Manager should be fired for running the worst dealership I've ever been to. Cheap or lack of help is no excuse with the prices they charge. More
I will never buy another car from here again. My grand Wagoneer is a total piece of crap, the dealership was willing to do nothing to help me get out of it into another car without having to pay My grand Wagoneer is a total piece of crap, the dealership was willing to do nothing to help me get out of it into another car without having to pay thousands of dollars More





