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Vision Chrysler Dodge Jeep Ram

Rochester, NY

4.3
1,727 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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920 Panorama Trl S

Rochester, NY

14625

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Showing 1,727 reviews

October 31, 2026

Scheduling via text with Luis Castro was easy. The procedure at service was efficient. The coffee was good in waiting area, & I was pleased with the experience. More

by swtjmat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your kind words! It's great to hear that Luis Castro made scheduling easy and that you appreciated the efficiency of our service. We're glad you enjoyed the coffee too. We aim to provide quality experiences and hope to serve you again!

October 31, 2026

Very friendly and professional Nico was a great guy to work with. You can tell that Nico is all about customer service and it really shows. If you come in and you’re looking for a vehicle, if I were yo More

by tkeisnow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nico Quarcini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're thrilled to hear that Nico provided you with such friendly and professional service. Our team is dedicated to customer satisfaction, and we're glad it shows. Enjoy your new Gladiator, and we hope to see you again soon!

October 30, 2026

They took my car right in when I got there. Sergio kept in contact with me. He explained everything to me afterwards. More

by vmturner
Recommend Dealer
Yes
Employees Worked With
Sergio
Nov 04, 2026 -

Vision Chrysler Dodge Jeep Ram responded

We're so pleased to hear about your positive experience with Sergio and our team. Your feedback on our transparency and communication is greatly appreciated. We hope to serve you again in the future!

October 29, 2026

The guy was very nice and helpful and I like that he made sure I fully understood everything More

by phoeberaestclair
Recommend Dealer
Yes
Oct 29, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're glad our Service Advisor could assist you effectively and ensure clarity. Transparency and expertise are key values for us. We hope to serve you again in the future!

October 22, 2026

Very friendly and all issues were handled in a timely manner Why I'd go again More

by mall6123
Recommend Dealer
Yes
Employees Worked With
I believe it was Luis Castro
Oct 23, 2026 -

Vision Chrysler Dodge Jeep Ram responded

We appreciate your feedback! It's great to hear that our friendly service and efficiency made a positive impression. We look forward to your next visit!

October 21, 2026

LOF and Tire Rotation Done with No Issues Sales Rep set me up for Free Oil/Filter changes and Tire Rotations. Didn't have a problem with that either More

by richardfaro
Recommend Dealer
Yes
Oct 23, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Richard, thank you for sharing your positive experience with us! We're thrilled to hear that your LOF and tire rotation went smoothly and that our sales rep could assist you with complimentary services. We pride ourselves on transparency and quality. We look forward to welcoming you back!

October 17, 2026

Great service, good descriptions, quick time, fair price. Very good experience. Overall, very positive results More

by jdelate44
Recommend Dealer
Yes
Employees Worked With
Oct 23, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for the fantastic review! It's wonderful to know you valued our service and pricing. We strive for excellence and look forward to serving you again.

October 17, 2026

My wife and I purchased a new 2027 Jeep Wrangler. Our salesperson was Maria Huley. She was very helpful, pleasant, knowledgeable, and patient. The day before we were to pick up our vehicle, Maria More

by Bob Fraser
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Maria Huley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Bob, we're thrilled to hear that Maria made your experience purchasing the 2027 Jeep Wrangler so pleasant and informative. Her commitment to ensuring a seamless process reflects our values of quality and expertise. Thank you for your feedback, and we hope to see you again!

October 17, 2026

Been there twice and still not fixed I have been there twice for the same problem.. still not fixed. More

by JHUDHUD420
Recommend Dealer
No
Oct 23, 2026 -

Vision Chrysler Dodge Jeep Ram responded

We're sorry to hear about your repeated visits without resolution. Please feel free to email us at socialNYRJ@visionauto.com with your contact information and our manager will reach out to you directly to address this issue and ensure your vehicle receives the attention it needs. We are committed to providing reliable and expert service.

October 16, 2026

They won't do legally required paperwork with the IRS for my wife's car. What other paperwork aren't they doing? Clearly good at sales, but not at paperwork after the sale. More

by Tim S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Muneeb "Munzi" Suhail
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2026 -

Tim S. responded

My wife has been emailing with the sales manager for months with no resolution, just continued delays. I've emailed this email, but I don't expect answers or a resolution. And I expect to still be out thousands of dollars due to their negligence.

Oct 16, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Timothy, we apologize for the frustration caused by the paperwork issue. A manager will contact you to help resolve this. We are dedicated to transparency and ensuring a reliable experience.

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