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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,657 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,657 reviews
July 23, 2026
Easy and very friendly! They were very friendly, easy to contact and quick responses. They were very friendly, easy to contact and quick responses. I enjoyed my experience! They were very friendly, easy to contact and quick responses. They were very friendly, easy to contact and quick responses. I enjoyed my experience! More
by Rfrazee0011
Verified CustomerEmployees Worked With
Sergio
July 22, 2026
I called for an appointment for oil change and annual inspection. They got me in the following day, all work performed as expected and in a timely manner. As always. inspection. They got me in the following day, all work performed as expected and in a timely manner. As always. More
by EYEDOKTR
July 17, 2026
Came in with dashboard lights on. He immediately hooked up a reader and determine the problem told me how much it was. I informed him that I have an extended warranty. He did the work He immediately hooked up a reader and determine the problem told me how much it was. I informed him that I have an extended warranty. He did the work to find out about my #Warranty contacted me immediately. We made a plan to do the project and everything went according to plan receive my truck back at the end of the day couldn't ask for a better service. More
by Verd143
Employees Worked With
Lois Castro
July 14, 2026
quick service for a recall they also inspected truck service dept handled the appt well service dept handled the appt well More
by david.morris0
July 13, 2026
I had ordered a key fob in the beginning of the year. I was told they would call me when it came in. They never called me. I had to order my own key fobs. I was told they would call me when it came in. They never called me. I had to order my own key fobs. More
by DROURSLER
Employees Worked With
I don't
July 13, 2026
Friendly, effective people. Everyone seems to work well together in a seamless manner. Friendly, effective people who show they care! Everyone seems to work well together in a s Everyone seems to work well together in a seamless manner. Friendly, effective people who show they care! Everyone seems to work well together in a seamless manner. More
by ppizzute
Employees Worked With
Anyone who is available. Everyone seems to work well together in a seamless manner.
July 13, 2026
I made an appointment over the phone for an oil change and inspection. Dropped my car off before the store opened and even checked off both services on the key envelope before placing in the drop box. I p and inspection. Dropped my car off before the store opened and even checked off both services on the key envelope before placing in the drop box. I picked my car up close to closing time so I didn't bother to look at my receipt until I got home. The oil change was never done. I had to reschedule and waste my time going back to the dealer for the service. More
by Sam
Employees Worked With
I dont know the names
July 10, 2026
The oil change was completed in approximately 15–20 minutes, but I had to wait an additional 30–45 minutes before my vehicle was returned to me. The extra waiting time was solely because I had to wait minutes, but I had to wait an additional 30–45 minutes before my vehicle was returned to me. The extra waiting time was solely because I had to wait for a service advisor to become available. This unnecessary delay wasted my time and significantly reduced the quality of my service experience. More
by AHMET_AG53
