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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,338 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,338 reviews
October 10, 2021
Absolutely fantastic service and personnel! Brought my jeep in to replace my brakes and brake discs, they had the job done early, efficiently, while keeping me informed on their progress! jeep in to replace my brakes and brake discs, they had the job done early, efficiently, while keeping me informed on their progress! More
by KALLENBJ
Verified CustomerEmployees Worked With
Brendan S.
October 10, 2021
Excellent dealership. I’m most impressed with the service department. I often have the opportunity to speak with Dan, he’s always kind and courteous. The entire staff is very professional and knowledgeable. department. I often have the opportunity to speak with Dan, he’s always kind and courteous. The entire staff is very professional and knowledgeable. More
by Betty
Employees Worked With
Dan P.
October 09, 2021
This purchase was for our church and the dealership was patient throughout the purchasing process! They made sure the vehicle was cleaned, the maintenance was done on it and it was in good condition before patient throughout the purchasing process! They made sure the vehicle was cleaned, the maintenance was done on it and it was in good condition before we picked up the Pacifica. Mario and Eric were great to work with! More
by UNDERHISWINGSMINISTRYWNY
Employees Worked With
Eric D.
October 08, 2021
I had my tires rotated and ended up with one of my rims scratched up. I thought it would be a safer bet to get it done at the dealer but I was wrong. scratched up. I thought it would be a safer bet to get it done at the dealer but I was wrong. More
by DIANECBUFFALOFAN
Employees Worked With
Dan P.
October 08, 2021
I have been receiving service for my Jeep(s) from this dealership for 5 years now, excellent service department. The Service coordinators are wonderful. I will continue to trust them with my vehicle!!! dealership for 5 years now, excellent service department. The Service coordinators are wonderful. I will continue to trust them with my vehicle!!! More
by tpek
Employees Worked With
Dan P., Brendan S.
October 08, 2021
It took a longer than usual yesterday.I would appreciate It took a longer than usual yesterday. I would appreciate if all settings remained the same as when car was left. It seems like a minor thing, but t It took a longer than usual yesterday. I would appreciate if all settings remained the same as when car was left. It seems like a minor thing, but the lit up section above the odometer that told you if doors/trunk etc was open and tire pressure etc is completely blacked out and I can't get it to come back on. More
by JDELLAQUILA34
Employees Worked With
I didn't interact with all of those people
October 05, 2021
From the time I reached my salesman Eric on the phone he located two vehicles that I would be interested in and worked out a very good financial lease that met my budget. He was patient and thorough in the located two vehicles that I would be interested in and worked out a very good financial lease that met my budget. He was patient and thorough in the process More
by michael.pohleven
Employees Worked With
Eric D.
