Vision Hyundai Henrietta Rochester
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,876 reviews
Experience was great. Scheduled car online for an unknown problem. They diagnosed it with a code, got a part ( airbag controller?) and had the car back in the two days it Scheduled car online for an unknown problem. They diagnosed it with a code, got a part ( airbag controller?) and had the car back in the two days it took to get the part. Everyone was friendly and helpful. Good experience. More
Service agent was attentive, reviewed my needs, and ensured that the services were performed in a timely manner. Good communication to keep me updated when complete. ensured that the services were performed in a timely manner. Good communication to keep me updated when complete. More
They always got my back they are the best for me maybe taking care of my car for 5 years and I love you guys thank you so much for always having my back taking care of my car for 5 years and I love you guys thank you so much for always having my back More
Bought brake fluid at the retail parts counter for my 23 Palisade. Checked fluid type against owner manual and does not match. Returned fluid for refund and discussed with service and parts personnel. Sean Palisade. Checked fluid type against owner manual and does not match. Returned fluid for refund and discussed with service and parts personnel. Sean produced document specifying different fluid type than owner manual, so I will contact Hyundai customer service with this conflicting documentation issue. I was annoyed that refund was not able to be issued during the visit. They said it has to somehow go through a corporate approval process or something and will be issued at a later date somehow. That is a ridiculous policy that is sure to reduce the customer satisfaction factor for most people. More




