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Vision Hyundai Henrietta Rochester

Rochester, NY

4.4
1,815 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,815 reviews

September 03, 2026

It was great. The service tech got me in and out within 90 minutes. The car was clearly visible from the waiting area so I did not have to search for it. More

by gwash1963
Recommend Dealer
Yes
September 01, 2026

Prompt service. Did not try to upsell me an unnecessary repair. I appreciated the loaner car, but for a business that charges $199 per hour you could cover the cost More

by CAKRAMER355
Recommend Dealer
Yes
Employees Worked With
Matt Merino
Sep 02, 2026 -

Vision Hyundai Henrietta Rochester responded

We appreciate your feedback and are glad you found our service prompt and the loaner vehicle helpful. We understand your point about the gas cost and will take it into account as we continue to focus on transparency and quality.

September 01, 2026

Excellent service Very personable No problem scheduling the appointment Efficient Service completed in a timely manner More

by anne.greene1351
Recommend Dealer
Yes
Employees Worked With
Tyler
Sep 02, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 31, 2026

The employees were very friendly and attentive! They explained what needed to be accomplished and they took care of the situation. More

by MARKFERRENTINO28
Recommend Dealer
Yes
Sep 01, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 30, 2026

Excellent customer service. Clean facility. Got ke a loaner car. Not sure what ride to say. More

by dhealyhedge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Aug 31, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 27, 2026

I drive in to a spotless reception area to drop off my car for its annual state inspection, greeted at the desk, guided to the waiting area and wait. All seamless and smooth. More

by gtlackey
Recommend Dealer
Yes
Aug 31, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 26, 2026

Liked new showroom where have transparency by giving us camera views of mechanics working on our cars. More

by JOYCE0729
Recommend Dealer
Yes
Employees Worked With
No
Aug 26, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 25, 2026

Give me a car I don't want I wanted to pick a different car but they told me no when I'm paying my money More

by Jdelmatia
Recommend Dealer
No
Employees Worked With
Alfonzo....
Aug 25, 2026 -

Vision Hyundai Henrietta Rochester responded

We're sorry to hear about your experience with the vehicle selection. We strive for transparency and want to ensure our guests feel confident in their choices. Please email us at socialNYHH@visionauto.com with your contact information so our management can reach out to you directly.

August 25, 2026

I was interested in a 2026 Palisade from Vision Hyundai in Henrietta, only problem was I'm in Buffalo 65 miles away and no car to drive. Their sales manager Evan Bradoc arranged for the car to be delivered More

by nickbattistella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tres McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you again for this positive feedback!

August 24, 2026

Really bad job of install of recall, broke tail lift and never said anything. Opened when left and it was broken. More

by Colleenboice94
Recommend Dealer
No
Aug 25, 2026 -

Vision Hyundai Henrietta Rochester responded

Colleen, we apologize for the inconvenience caused by the recall installation and the broken tail lift. Our manager will contact you soon to resolve this matter. We strive for quality and reliability in all our services.

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