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Vision Hyundai Henrietta Rochester

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.4
1,767 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,767 reviews

July 03, 2026

Brandon and his team did an excellent job. They are why we continue to use Vision. More

by ddaub52
Recommend Dealer
Yes
Employees Worked With
Brandon Hazzard
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July 03, 2026

Understood the unusual problem and fixed it It took a long time but sometimes that's expected More

by bred52
Recommend Dealer
Yes
Employees Worked With
Tyler
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July 03, 2026

There were some warranty issues that the service center staff worked out. They went above and beyond to resolve this. More

by ANGELIQUE.COOK81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Lewis
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July 02, 2026

Very efficient and personable. Got in and out just fine timewise. Lovely waiting room. They explain in plain language whats wrong and give you a quote right there. More

by JANALEEMARSZALEK
Recommend Dealer
Yes
Employees Worked With
I cant remember his name but he was so nice. Actually, they all are. ??
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Jul 02, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 30, 2026

A 1 hour estimated recall repair job took 2. 33 hours…not good!! I missed an important appointment. More

by njhsafetydude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Melino
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2026 -

Vision Hyundai Henrietta Rochester responded

"Njhsafetydude" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 26, 2026

Easy in and out Easy in and out. Convenient when needed to communicate. Easy in and out. Convenient when needed to communicate and friendly environment. More

by leisa.boling
Recommend Dealer
Yes
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Jun 26, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 25, 2026

It was efficient. quick service. Easy to make an appointment The waiting room was nice , no issues More

by mmjoyce02
Recommend Dealer
Yes
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Jun 26, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 25, 2026

Very good service. Took my car in on an emergency basis and diagnosed the problem quickly and helped with a solution More

by GZACCARD
Recommend Dealer
Yes
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Jun 26, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 25, 2026

Very professional and friendly. Along with being on time Very clean showroom and great coffee and bottled water More

by cmadam
Recommend Dealer
Yes
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Jun 26, 2026 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 25, 2026

Typically, the service is excellent, but I was disappointed with my last visit. I had to return because the hood handle was out of place and appears to be broken. When I brought it back, I was tol More

by REMON.GIRGIS
Recommend Dealer
No
Employees Worked With
Taylor
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Jun 26, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for bringing this to our attention, Remon. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

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