Vision Hyundai Henrietta Rochester
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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No one approached me when I drove into service area and no updates. I had to ask for an update and go in and wait for someone to ask if they could help me. Once they spoke to me they were very nice. no updates. I had to ask for an update and go in and wait for someone to ask if they could help me. Once they spoke to me they were very nice. More
Making an appointment was easy, Matt set me up with a day and time that was convenient for me. All work was done on time and was done very professionally. Always have a good experience at vision Hyundai and time that was convenient for me. All work was done on time and was done very professionally. Always have a good experience at vision Hyundai More
Efficient, knowledgeable Courteous and very clean and comfortable to wait for your vehicle. They also have refreshments, such as hot chocolate, coffee or tea's and a little snack to nipple on, you can al comfortable to wait for your vehicle. They also have refreshments, such as hot chocolate, coffee or tea's and a little snack to nipple on, you can also watch your vehicle when it's in the shop being worked on. That is a A + for me. More
I had my first inspection since buying my new car last July. Happy about the free inspections! It was quick and easy to self schedule via the Blue link app. My appointment was really quick and I was on my July. Happy about the free inspections! It was quick and easy to self schedule via the Blue link app. My appointment was really quick and I was on my way in no time. More
Worked with me. .kept me informed...good service Matt even texted me with regular updates, which I really appreciated! .kept me informed...good service Matt even texted me with regular updates, which I really appreciated! More
You offer free inspections, but every inspection has LITERALLY HUNDREDS of dollars for repairs. My car has $40k miles, they send a dramatic video and then an estimate that exceeds ANYONE else. I will co LITERALLY HUNDREDS of dollars for repairs. My car has $40k miles, they send a dramatic video and then an estimate that exceeds ANYONE else. I will come back for the HORN that continuously stops working, but a FREE inspection just seems like a money grab. I did my inspection and was told tires I bought a year ago are garbage, then told I need a rotation. I stopped using Vision for oil changes because of these dramatic videos of how awful everything is. NOTHING is free. I will NEVER buy another Hyundai, I found someplace else that helped me buy out my lease, since Dean and his minions told me how 'leasing is nor what it used to be.' Told me I needed THOUSANDS for a down payment to buy my lease. Go to a credit union, great APR, no money down and same payment. I am not sure if your service department is reliant on commission, but people should NOT have to rely on an inspection costing $600+. You guys are over the top dramatic in the videos. More





