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Vision Hyundai Henrietta Rochester

Rochester, NY

4.4
1,782 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,782 reviews

June 16, 2026

They answered all my questions. They got me right in and taken care of while I waited More

by KEITH1968RS
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 16, 2026 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 15, 2026

They ordered and replaced the wrong part. They also did not make sure that the problem was resolved (which is was not). More

by larryphilbrick
Recommend Dealer
No
Employees Worked With
Louis
Jun 16, 2026 -

Vision Hyundai Henrietta Rochester responded

We value and appreciate your business, Larry. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

June 14, 2026

Easy check in. Comfortable waiting area. Clear explanation of work done. I'll bring my car back. More

by jwarsaw
Recommend Dealer
Yes
Jun 15, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 14, 2026

Waiting too long. . The staff at the front desk who were waiting for patients did not seem friendly. They were mostly looking at their phones and did not appear enthusi More

by LIANSACU
Recommend Dealer
No
Jun 15, 2026 -

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 13, 2026

Took me in at time of appointment. Fast and accurate service. Remodeled, looks nice and clean. More

by IMDSMOOTH1
Recommend Dealer
Yes
Jun 15, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 13, 2026

Very prompt and courteous service! Matt was very helpful and made sure my inspection was done promptly and efficiently. More

by mblacagnina
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
Jun 15, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 13, 2026

No complaints other than I hate the AI when calling for service. It was a pain just to get to speak with a real person and gave the whole thing a very non personal feel. More

by NPRACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra S.
Jun 15, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to provide us with this feedback.

June 13, 2026

Service was good. Quote was for 2 hours time. It only took 1.5 hours. A1 appointment setting was confusing but I got it eventually. The dealership renovations were gr More

by swanson14482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't have the names
Jun 15, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 12, 2026

Excellent experience dealing with Tony Paulino. Very knowledgeable and he made me feel comfortable in my decision to lease a new car. More

by DENDOUGHERTY2004
Recommend Dealer
Yes
Employees Worked With
Evan Bradoc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Bradoc
Jun 15, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 12, 2026

The waiting room was comfortable with coffee and water, but no snacks. Wait time was long More

by SUZETTETEFERRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
Jun 12, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to provide us with this feedback.

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