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Vision Hyundai Henrietta Rochester
Rochester, NY
1,782 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts.
But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,782 reviews
June 12, 2026
Your AI assistant is terrible. I made an appointment with PAM your AI assistant and when I got to the dealership they didn't even have my appointment. Whatever happened to personal I made an appointment with PAM your AI assistant and when I got to the dealership they didn't even have my appointment. Whatever happened to personal contact?????? More
by albertawambold
Verified CustomerEmployees Worked With
Tylor Barnhart was my service advisor and did a great job accept for trying to sell me everything I didn't need but we struck a good medium ground.
June 11, 2026
I have had very good experience at Hyundai in Henrietta. The people I spoke to were all very friendly and always explained any issues or problems with my car. The people I spoke to were all very friendly and always explained any issues or problems with my car. More
by JBRUNO_NY
Employees Worked With
Brandon Hazard.
June 09, 2026
Very good Very good experience. But bit expensive though. Matthew was very good in receiving and communicating. But bit expensive though. Matthew was very good in receiving and communicating. More
by vishu6975
June 09, 2026
Honestly, everyone in the dealership itself is excellent. Everyone deserves a 5/5 in-house. Your AI phone answering service 'Pam' and the remote service scheduling system is outrageously bad. I was told 2 da Everyone deserves a 5/5 in-house. Your AI phone answering service 'Pam' and the remote service scheduling system is outrageously bad. I was told 2 days in a row 'oh we can't schedule you a rental. Let me send your info over. They'll call you in less than an hour.' By the third day, I'm livid. no call back. Nothing More
by o.wanek
June 08, 2026
The service was good overall, but communication was not. I should have been kept better informed without having to call to find out what was happening. When I did call, the automated system was inadequate f I should have been kept better informed without having to call to find out what was happening. When I did call, the automated system was inadequate for answers and slow to transfer me to a human. The system AI pretending to be a person named Pam was especially annoying 😡 More
by Paul
Employees Worked With
Matt Chevier
June 07, 2026
Brandon was very helpful at the service desk. He got the Santa Fe in very quickly and got the inspection and oil change done very timely manner. Brandon is always kind and helpful every time I co He got the Santa Fe in very quickly and got the inspection and oil change done very timely manner. Brandon is always kind and helpful every time I come in. More
by K.DUBBS56
Employees Worked With
Brandon
