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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.2
206 Reviews

206 Reviews of Vision Hyundai of Canandaigua - Service Center

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February 11, 2024

It was ok It was an average experience, nothing particularly remarkable to mention about Ok More

by bdilmore
Recommend Dealer
Yes
Feb 13, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to provide us with this feedback.

February 11, 2024

Fine Pleasent I do wish it was a little faster. No need for 1 hour wait for wipe blades recall that we paid for last visit. All recalls should be free More

by KDEAN3
Recommend Dealer
Yes
Feb 13, 2024 -

Vision Hyundai of Canandaigua responded

We appreciate your feedback and are eager to better your return experience.

February 11, 2024

Dropped car off on 2/2 and had to get loner. Never heard anything from service until I called on 2/8 to get status of car. Poor communication More

by THOMASWEAVER2
Recommend Dealer
No
Employees Worked With
Idk. Several individuals.
Feb 13, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for bringing this to our attention, Thomas. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

February 11, 2024

Very pleasant and informative about progress of my car. They were a friendly and courteous staff, everyone I dealt with. More

by guitarman5370
Recommend Dealer
Yes
Feb 13, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 10, 2024

It is always excellent! Prompt and courteous. Quick and efficient service. Friendly and knowledgeable Love them! More

by SJS.COOLMOM
Recommend Dealer
Yes
Employees Worked With
Cam and Jonathan
Feb 13, 2024 -

Vision Hyundai of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 10, 2024

Helpful, kind, and informative. When I arrived, he answered all my questions and assured me the work would be completed. In the interm of the work, He reported back with more inform More

by YOUNGMD56
Recommend Dealer
Yes
Feb 13, 2024 -

Vision Hyundai of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 10, 2024

I feel I can trust the service department to do right by me and Cameron stepped up to assist me in dealing with Hyundai USA regarding rental reimbursement. Because of his assistance I believe I'm closer to More

by LYNNESODDO
Recommend Dealer
Yes
Employees Worked With
Cameron the service manager and a couple other men who I don't recall their names. Everyone was and has been helpful whenever I bring my car in for service
Feb 13, 2024 -

Vision Hyundai of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 09, 2024

We should have never been charged due to their mess up I had a recall done in October and was lied to on my remote starter I had. Which finally put my car into anti theft mode More

by Nicolelyn1980
Recommend Dealer
No
Employees Worked With
I don't remember all the names
Feb 13, 2024 -

Vision Hyundai of Canandaigua responded

"Nicolelyn1980" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 09, 2024

Quick easy and fixed the issue the first time Had a front end noise while driving they found my tires out of balance re balanced all four tires and noise is gone More

by Jonathon_reiss
Recommend Dealer
Yes
Employees Worked With
Jon reiss
Feb 13, 2024 -

Vision Hyundai of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 09, 2024

Work done fast They even washed my car. I like how they know what I want. More

by PHUBBELL
Recommend Dealer
Yes
Feb 13, 2024 -

Vision Hyundai of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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