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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.2
195 Reviews

195 Reviews of Vision Hyundai of Canandaigua - Service Center

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October 31, 2023

It was Impossible to get ahold of anyone at the service center no matter the time of day or if you leave a message, no one calls you back. The work done was acceptable. More

by Mar12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron Rowe
Oct 31, 2023 -

Vision Hyundai of Canandaigua responded

"Mar12" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 27, 2023

Always friendly no matter what time of day your appointment is. Definitely focused on customer service. More

by Ginny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 27, 2023 -

Vision Hyundai of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 27, 2023

Made things right. Very helpful in finding solutions. Kept in contact updating progress. The 1 issue is its very difficult to talk with service person no direct line More

by FLSTATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malia
Oct 27, 2023 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 27, 2023

Service center is great! Friendly and professional staff. Always quick service and very responsive to my questions and concerns. Cameron is great to work with and trustworthy More

by Kgridley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Oct 27, 2023 -

Vision Hyundai of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 25, 2023

Great service Scott Hickson and Eddie Stebbins are outstanding people and very helpful always. Service Manager is also excellent More

by LACEYLEIGH7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Hickson
Oct 25, 2023 -

Vision Hyundai of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 23, 2023

Service was prompt and professional. Wait was short for an oil change and tire rotation More

by dhourihan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob (Mr. Savings) Moraza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Vision Hyundai of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 22, 2023

I only go to Vision in Canandagua because they take wonderful car of my car. Also the staff is so nice and they are not pushy. More

by bilbon54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob (Mr. Savings) Moraza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Vision Hyundai of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 20, 2023

I got a service alert msg on mt Santa Cruz. I called and dropped off the same day. It was done the next morning. Excellent service! More

by ajsamantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob (Mr. Savings) Moraza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

ajsamantha responded

thanks for the great and speedy service.

October 19, 2023

Jonathan and Cameron offered a seamless and trouble free process getting several warranty repairs done as well as oil change. More

by John Scinta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron, Jonathan
Oct 19, 2023 -

Vision Hyundai of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 18, 2023

Good customer service , taken care of quickly and efficiently. Everyone is friendly and helpful. I would recommend the service department. More

by valdig6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Rowe
Oct 19, 2023 -

Vision Hyundai of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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