Vision Hyundai of Canandaigua - Service Center
Canandaigua, NY
213 Reviews of Vision Hyundai of Canandaigua - Service Center
Made things right. Very helpful in finding solutions. Kept in contact updating progress. The 1 issue is its very difficult to talk with service person no direct line Very helpful in finding solutions. Kept in contact updating progress. The 1 issue is its very difficult to talk with service person no direct line until they provide there cell number More
Service center is great! Friendly and professional staff. Always quick service and very responsive to my questions and concerns. Cameron is great to work with and trustworthy Friendly and professional staff. Always quick service and very responsive to my questions and concerns. Cameron is great to work with and trustworthy More
Service was prompt and professional. Wait was short for an oil change and tire rotation Wait was short for an oil change and tire rotation More
I only go to Vision in Canandagua because they take wonderful car of my car. Also the staff is so nice and they are not pushy. wonderful car of my car. Also the staff is so nice and they are not pushy. More
I got a service alert msg on mt Santa Cruz. I called and dropped off the same day. It was done the next morning. Excellent service! I called and dropped off the same day. It was done the next morning. Excellent service! More
Very hard to get ahold of anyone at the service desk. Was told there was a loaner car available and I could come anytime after 12(noon) because they needed to clean it and fill the gas tank. I arrived at Was told there was a loaner car available and I could come anytime after 12(noon) because they needed to clean it and fill the gas tank. I arrived at 3. The workers at the desk said there was no loaner available for me and they were not sure why someone would call me. They tracked down the loner I was supposed to receive. It was not cleaned. It only had a quarter tank of gas. When I checked out after picking my car up I received a packet about my alignment being off. No one called to explain that or if I wanted that taken care of while my car was already in the shop. I am not impressed. More
Good customer service , taken care of quickly and efficiently. Everyone is friendly and helpful. I would recommend the service department. efficiently. Everyone is friendly and helpful. I would recommend the service department. More
Service desk was rude and interrupting when calling to make appointment for recall. We specifically asked if parts were in for the recall, and were ultimately told yes. When I arrived at my appointment make appointment for recall. We specifically asked if parts were in for the recall, and were ultimately told yes. When I arrived at my appointment time, service took the vehicle in, and an hour later came out to tell me that they don’t have the recall parts in. So why did it take an hour to figure that out? Furthermore, why wasn’t I advised before coming in? The woman at the desk was again rude and unhelpful. My time is valuable, and this dealership did nothing but waste my time. More