Vision Hyundai of Webster

Hyundai has continued to be a dealership that listens to their customers, is proactive in solving problems and very kind and respectful. their customers, is proactive in solving problems and very kind and respectful. More

One star is one star too many for this place. After an expensive and distressing experience at Vision Hyundai (during which I was strong-armed into purchasing an extended warranty and then publ After an expensive and distressing experience at Vision Hyundai (during which I was strong-armed into purchasing an extended warranty and then publicly humiliated when they refused to honor it), I was offered and accepted five years of free oil changes plus lifetime free NYS inspections -- surprise! They refused to honor that, too. After a brief exchange of harsh words (which I have come to expect from Vision employees), I attempted to contact Chuck Hardy, president of Vision Automotive Group -- another surprise! Nobody knows how to do that since his staff of clever underlings shield him from such unpleasantness. But he did authorize a sales rep to invite me to a "special sales event" personally designed just for me. That Vision bases their business model on sales is hardly unusual, but endorsing bogus products and dishonest customer transactions are. So is attempting to resolve complaints resulting therefrom with even more dishonest sales. Maybe this business model works for them, despite being an outrageous and insulting money-grab. Or maybe Vision has so much money that they don't need mine. In that case, they don"t need yours, either More

Very nice people. Fast service. It will be a 5 star when they get their remodeling done. Con...very crowded. 😆 lol! Good people, I liked the Service Manager and Fast service. It will be a 5 star when they get their remodeling done. Con...very crowded. 😆 lol! Good people, I liked the Service Manager and he took his time to speak with me! Good Job! More

Great service. Transaction was smooth and fast. Mark was a pleasure to deal with. I would recommend! Transaction was smooth and fast. Mark was a pleasure to deal with. I would recommend! More

Excellent customer service! Anthony made the process flawless. He was competent in every feature of the car. Anthony made the process flawless. He was competent in every feature of the car. More

Quick and efficient car inspection with an oil change and tire rotation, while also being reliable. tire rotation, while also being reliable. More

Dealership nice and clean. Salespeople friendly and helpful. My sales representative was extremely helpful and very straightforward. Salespeople friendly and helpful. My sales representative was extremely helpful and very straightforward. More

Prompt and cordial while being responsive to inquiry and making adjustments to allow for client schedule, no pressure sales pitch making adjustments to allow for client schedule, no pressure sales pitch More

Amazing service department, knowledgeable people with great customer care. They truly look out for the customer great customer care. They truly look out for the customer More

Efficient and timely Friendly gentleman at the service desk and appreciate he gave me a heads-up for the services needed for next visit. desk and appreciate he gave me a heads-up for the services needed for next visit. More