Vision Hyundai of Webster

My experience This was a great and stress free experience. Everyone that I spoke with was nice and very informative. I absolutely love my new Hyundai Sonata! This was a great and stress free experience. Everyone that I spoke with was nice and very informative. I absolutely love my new Hyundai Sonata! More

Customer matters I was made to feel that the customer matters at the Webster location. I was given choices ; made to feel my opinion mattered.Unlike my visit at the He I was made to feel that the customer matters at the Webster location. I was given choices ; made to feel my opinion mattered.Unlike my visit at the Henrietta store where I received horrible service. More

PHENOMENAL Award Winning Car buying experience My husband and I had a PHENOMENAL experience with Hyundai Vision Webster!! The experience truly astounded us!! NEVER has car buying been so pleasurabl My husband and I had a PHENOMENAL experience with Hyundai Vision Webster!! The experience truly astounded us!! NEVER has car buying been so pleasurable and easy! From the start, we worked with Corrie on the internet to confirm the dealership had the vehicle we wanted. She then appropriately connected us with John Blair who was ABSOLUTELY FANTASTIC. John took time to email me (my preferred method of contact) and respond to my questions then was always available by phone to discuss next steps with me. While the drive was 2 hours away from our home, it was 100% worth the pleasure of buying a car from this dealership. Not only did the staff take great care of us but they were amazing with our 2.5 year old son. I was concerned how well he'd do with a long drive and then waiting in the dealership while we purchased the car. From the moment we walked in the show room, we were pleasantly greeted and a very nice gentleman gave my son a big yellow balloon. We set up his snack right at John's desk and my son had a great time- which is just as important to us as our overall experience. I can't stress enough how grateful we were to have such an award-winning experience! I still look back with surprise on how seamless everything went. Who knew car buying could be so easy, personal, and fun! Also - I love the upfront pricing provided on the website - that alone drew us to the dealership, we felt confident that there would not be any haggling, etc on pricing and there wasn't! The other dealership that we were considering going to was much closer to our home but they fell far behind Vision with respects to customer contact. Thank you again to John and the whole team. You made us feel like family! More

Poor customer service I wish I had gone elsewhere to purchase my Hyundai Genesis. This was a major purchase for me I am happy with the car but the dealership, sales person I wish I had gone elsewhere to purchase my Hyundai Genesis. This was a major purchase for me I am happy with the car but the dealership, sales person and overall lack of customer service has not been enjoyable. More

my experience this was a pleasant stress free experience and i am pleased with my new vehicle and the cordial and helpful assistance answering any of my questions a this was a pleasant stress free experience and i am pleased with my new vehicle and the cordial and helpful assistance answering any of my questions and/or concerns. More

New purchase An overall excellent experience and a true pleasure working with sales associate Mark Ostrander. I would certainly recommend this dealership and Mark An overall excellent experience and a true pleasure working with sales associate Mark Ostrander. I would certainly recommend this dealership and Mark Ostrander without hesitation. More

New Elantra Great experience once again, our third car in two years and it just as I said a great experience. Mark Ostrander as always went beyond expectations to Great experience once again, our third car in two years and it just as I said a great experience. Mark Ostrander as always went beyond expectations to meet our needs. More

Love my Hyundai I was and am very happy with my research and purchasing experience. I got exactly the car I wanted and am thrilled to be a Hyundai owner! I was and am very happy with my research and purchasing experience. I got exactly the car I wanted and am thrilled to be a Hyundai owner! More

Great The whole process went easy thanks. I always enjoy Leonard he seems to be helping me always. Not sure where I will be taking my car for service since The whole process went easy thanks. I always enjoy Leonard he seems to be helping me always. Not sure where I will be taking my car for service since I live in Henrietta. My first service will be at Webster. More

Great experience Our experience with Sales and Finance was very pleasant. Both were very friendly, knowledgeable and helpful. Purchasing a vehicle can be stressful, an Our experience with Sales and Finance was very pleasant. Both were very friendly, knowledgeable and helpful. Purchasing a vehicle can be stressful, and it wasn't this time! More