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Vision Kia - Service Center

East Rochester, NY

4.4
638 Reviews

638 Reviews of Vision Kia - Service Center

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November 29, 2024

We love the service department at Vision Kia. We have been trying to buy another Kia for months but find the sales department to be unreliable and disrespectful. We had an appointment to drive a More

by MSKIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOE KRUPPENBACHER
November 28, 2024

They did a good job fixing my 2014 kia soul with the blown engine. Amanda is a very good service advisor. More

by MFAHERTY1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda herko
November 26, 2024

They were very courteous, helpful and completed the task I asked them to do. Making an appointment was also really easy. More

by JON2418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOE KRUPPENBACHER
November 24, 2024

Very helpful and accommodating, answered all questions I had on the service that was being performed. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOE KRUPPENBACHER
November 23, 2024

Excellent service and staff is exceptional- in and out quickly- explained any issues that car had More

by longthomas32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOE KRUPPENBACHER
November 23, 2024

Prompt service. Good communication. Reasonable price for dealer service. Only problem is the ridiculous parking situation. More

by GABRAUN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember.
November 22, 2024

The staff has always given great customer service with short/ reasonable wait times for service appointments! More

by andrew.coyle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOE KRUPPENBACHER
November 21, 2024

Thoroughly checked the car and made pertinent suggestions. Completed the services timely and washed my car More

by opttout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
November 19, 2024

Good job , on time and no surprises. Simple, no fuss just in and out as promised. More

by BBLAKE20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Paid ridiculous amount for diagnostics and didn’t even solve the problem. And charged me $5 on top of it for a cleaner!? More

by CSANTORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny G.
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOE KRUPPENBACHER
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