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Vision Kia - Service Center

East Rochester, NY

4.4
648 Reviews

648 Reviews of Vision Kia - Service Center

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November 17, 2024

I absolutely love the service I received from VISION KIA. They always treat me well.. More

by RMEARNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOE KRUPPENBACHER
November 15, 2024

Gino was amazing to work with, I have been going to Matthews/fucillo for years. 7 years ago I came to vision, was totally turned off by the sales manager. The service department may have won me over More

by Lshaw67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gino
November 14, 2024

Said the service was 1 and 1/2 hours to replace the recall lamps! Took 3 1/2 hours! I was late for my appt at 5:30! Very poor service! More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above
November 14, 2024

friendly and professional . Top team. They go over the details. you feel they care . thanks More

by BOXVER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gammariello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

There was broken glass left in my front and back seat from the broken window. More

by KLEGAYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOE KRUPPENBACHER
November 14, 2024

I usually have a good experience but not so much this time around. Had a 10:39 appt and when I came at 4:15 to pick it up I still had to wait an hour More

by KPULLANO43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
November 13, 2024

Amanda in service was a pleasure to work with very professional . Vision is a great dealership to buy from and service department is great also. More

by HOOVERK1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
November 13, 2024

Quick and complete repair. No gotchas. Easy booking and communication, including text messaging. Will return for next service when needed. More

by chuckfarnung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Oil change and tire rotation service was fast. Staff was friendly. Overall, a great experience pop More

by RMV5580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOE KRUPPENBACHER
November 12, 2024

My first time there to get an inspection and oil change done on my car. I will definitely be returning. Their customer service is great!!! More

by BRITASH9090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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