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Vision Kia - Service Center

East Rochester, NY

4.4
643 Reviews

643 Reviews of Vision Kia - Service Center

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October 31, 2024

It was great. Husband pick up car and had rave reviews of your service department. Also, all job items were addressed and the car came back clean from a car wash More

by SHORESLAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOE KRUPPENBACHER
Nov 05, 2024 -

Vision Kia East Rochester responded

We deeply appreciate your positive feedback. We look forward to working with you in the future! As always, thank you for your business.

October 31, 2024

Charge me for something that was free with my deal when I got the car More

by loydspencer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny G.
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Gammariello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOE KRUPPENBACHER
October 30, 2024

They loaned us a newer model until service on ours. Was completed. Allowing us to test drive a newer model. More

by gapomera1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

They are very persistent now I have to reach a word minimum in order to review! More

by tammylinds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

Scheduled for my oil change and inspection. They had it complete in less than an hour while I waited. More

by hatem hammad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOE KRUPPENBACHER
October 26, 2024

They are very friendly and HONEST. They won’t try to sell you something you don’t need like other dealerships. They won my business!! More

by DebL14369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Chino
October 25, 2024

Amanda did a great job for me when i got service. Helpful, efficient and courteous! More

by michael.chasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda in service
October 25, 2024

Love my new car Mike was a great salesman Thank you Mike your patience and guidance helped us so much More

by mlprizzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gammariello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike M, JOE KRUPPENBACHER, NICHOLAS BRUMM
October 23, 2024

They were very helpful and I was very pleased on the work they did. I would come back if I need more repairs done More

by shirley_noble1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOE KRUPPENBACHER
Oct 24, 2024 -

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 23, 2024

I am very satisfied with the service department because of Chinco. I hope I have his correct nAme 🤣 More

by spooky342ab
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chinco
Oct 24, 2024 -

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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