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Vision Kia - Service Center

East Rochester, NY

4.4
650 Reviews
Call Service Center (585) 460-5917

650 Reviews of Vision Kia - Service Center

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October 27, 2024

They are very persistent now I have to reach a word minimum in order to review! More

by tammylinds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 27, 2024

Scheduled for my oil change and inspection. They had it complete in less than an hour while I waited. More

by hatem hammad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOE KRUPPENBACHER
Report | Print
October 26, 2024

They are very friendly and HONEST. They won’t try to sell you something you don’t need like other dealerships. They won my business!! More

by DebL14369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Chino
Report | Print
October 25, 2024

Love my new car Mike was a great salesman Thank you Mike your patience and guidance helped us so much More

by mlprizzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gammariello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike M, JOE KRUPPENBACHER, NICHOLAS BRUMM
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October 25, 2024

Amanda did a great job for me when i got service. Helpful, efficient and courteous! More

by michael.chasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda in service
Report | Print
October 23, 2024

I am very satisfied with the service department because of Chinco. I hope I have his correct nAme 🤣 More

by spooky342ab
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chinco
Report | Print
Oct 24, 2024 -

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 23, 2024

They were very helpful and I was very pleased on the work they did. I would come back if I need more repairs done More

by shirley_noble1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOE KRUPPENBACHER
Report | Print
Oct 24, 2024 -

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 19, 2024

Easy to schedule, taken on time. In and out in a day. Professional friendly service More

by THON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 18, 2024

Car was fixed in timely manner but my lighter is not working and I asked to be fixed More

by debra.rucker48.dr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Gammariello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Vision Kia East Rochester responded

Debra. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

October 18, 2024

Manny, the service manager, is fantastic. In fact, all of the service department seem very concerned with the customers' satisfaction. More

by Cheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOE KRUPPENBACHER
Report | Print
Oct 23, 2024 -

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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