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654 Reviews of Vision Kia - Service Center
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September 12, 2024
They were very quick getting a appointment for me an evening though they couldn't fix the problem that day they are getting the parts soon. evening though they couldn't fix the problem that day they are getting the parts soon. More
by wegeiger51
September 12, 2024
My car was fixed in a timely manner and all issues were resolved. Staff was friendly resolved. Staff was friendly More
by ograde64
Verified CustomerSeptember 12, 2024
Service is fine but the 1 hour 40 minute wait for a scheduled oil change seems a little crazy. Everyone is nice, the waiting room is great for working, has snacks, charging station and WiFi. scheduled oil change seems a little crazy. Everyone is nice, the waiting room is great for working, has snacks, charging station and WiFi. More
by kbizari712
September 11, 2024
They couldn’t find the problem, it wouldn’t do it for them. The next single light it did it again. Problem: when you pull away from a light,stop sign or changing lanes on expressway and you put your foo them. The next single light it did it again. Problem: when you pull away from a light,stop sign or changing lanes on expressway and you put your foot on the gas pedal,nothing happens. You have to kick the accelerator to get any response from the vehicle. I’ve been driving every type and size vehicle for the past 65 years and this is the most dangerous vehicle I have ever driven. I also had the oil changed while there. More
by Coco
September 11, 2024
I brought my car in for an oil change and three recalls. I was told that it would be ready in about an hour and 15 minutes and it was ready in that time to the minute. I also had asked for a tire rotation a I was told that it would be ready in about an hour and 15 minutes and it was ready in that time to the minute. I also had asked for a tire rotation and they told me that it was not necessary. They could have just done it and charged me for it but they didn’t. More
by Belsher
September 10, 2024
The communication with the store was not good. I had to keep calling back and had to do all the legwork with the insurance company. They owe me a refund and are making me wait several weeks for a I had to keep calling back and had to do all the legwork with the insurance company. They owe me a refund and are making me wait several weeks for a check. If they needed money from me I am sure they wouldn’t give me several weeks. More
by LAVERY8396
Employees Worked With
September 09, 2024
Poor. No paper work from the Vision Kia in E. Rochester for my car’s recall work. Long wait. No paper work from the Vision Kia in E. Rochester for my car’s recall work. Long wait. More
by Democracy
Employees Worked With
Other Employees :
Don’t know, it’s a mystery. What a pretentious question. Why would you assume the people intro themselves?, JOE KRUPPENBACHER
September 08, 2024
Great job with communication and willingness to listen and help with specific requests we had for a car. It was great to have everything done by phone and email as we live 60 miles away. We agreed on a pr and help with specific requests we had for a car. It was great to have everything done by phone and email as we live 60 miles away. We agreed on a price, and the insurance and registration were completed before we came to pick up the car a few days later. Completely satisfied! More
by janelemew
Employees Worked With
Patrick Larkin, salesperson
