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Vision Kia - Service Center

East Rochester, NY

4.4
650 Reviews
Call Service Center (585) 460-5917

650 Reviews of Vision Kia - Service Center

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August 04, 2024

Excellent service The Uber service was great And the service personnel are always very courteous More

by jterranov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 03, 2024

Our 2 year old vehicle was in the shop for over 2 months with minimal (if any) communication or updates. Similarly Kia Corporate was not professional or communicative. It was very clear both Kia corporate a More

by Nwhaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny G.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : It says something we don’t have a recollection of any staff. No one cared enough to be our advocate.
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Aug 07, 2024 -

Vision Kia East Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 03, 2024

Adam is fantastic to work with - he has helped me get all three of my leases. More

by MARLENE.HEUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Denker, JOE KRUPPENBACHER
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Aug 07, 2024 -

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 01, 2024

Very neat and tidy, excellent staff, told me what to expect and kept me informed of progress along the way. More

by AMOSHER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Herko
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August 01, 2024

Everyone that works there is excellent. I wouldn't take my car anywhere else. Although, they could certainly use a bigger lot. More

by GONZOMAN80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 31, 2024

The service representative was courteous, the service was performed in a timely manner and the cost was very reasonable. More

by jsroch0818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 31, 2024

At date of purchase I was sch’d for the first service on my new Kia More

by KRISTINE8565
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOE KRUPPENBACHER
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July 31, 2024

Joe is the best customer service person at this location. He always makes my visits easy More

by LRAHEARN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 28, 2024

Service center is always east to deal with when setting an appointment. Love dealing with Manny and Kelly More

by HOOVERK1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOE KRUPPENBACHER
Report | Print
July 28, 2024

Adam was fantastic, very thorough in explaining the process and taking the time to answer any questions I had. More

by amylangelotti1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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