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658 Reviews of Vision Kia - Service Center
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June 01, 2024
Manny did such a great job making sure all my cars needs were addressed. Extremely professional and courteous. I highly recommend him, and his shop for any work you might need done were addressed. Extremely professional and courteous. I highly recommend him, and his shop for any work you might need done More
by paigeberry05
Verified Customer
June 01, 2024
Service was friendly and quick. They did not try to upsell me. My only issue is it's a bit difficult to schedule an appointment. They did not try to upsell me. My only issue is it's a bit difficult to schedule an appointment. More
by billteg
May 31, 2024
Do not leave your keys in the drop box they do not check it! I had a 9am appointment dropped my car at 7:40am called to check on my car at 11:45am and they didn't know where my car was? Um it's at your deal it! I had a 9am appointment dropped my car at 7:40am called to check on my car at 11:45am and they didn't know where my car was? Um it's at your dealership where I left the keys in the drop box! Oh they only check that upon their arrival at 7:15am not after they open at 8am. So don't expect to have your car repaired if you drop your keys at 7:15am yet they don't open until 8am! More
by Jess
Employees Worked With
Female service person can't remember her name
May 30, 2024
Nothing like making a bad experience worse. .. Had my kia brought there after it was broken into during all the kia fun. Ended up speaking with 3 different people throughout the process. Told I .. Had my kia brought there after it was broken into during all the kia fun. Ended up speaking with 3 different people throughout the process. Told I need led to come in and pay for parts before they would order them. Mind you this was 3 after the claims adjuster from the insurance came. Also having to call in just to find out what was going on. Parts got ordered and came in the following Monday. According to a text from Kelly. Stating also that they would work on the vehicle on Tuesday. Called Wed to in the morning to find out if it's done. Received a call back before noon stating the parts just came in and the vehicle would be ready by Friday. This was Kelly telling me this. Also other lies about the car being in the shop. Drove by at the time and it was still in the same spot on the lot. Worse part was I had a dealership waiting to see the car for a trade. Which I feel bad for Nick the sales guy as I spoke to him about a new vehicle when I got mine back. Was looking at an Acadia that you guys had at the time. My decision to not use this store was made easy however due to this situation. Vehicle was also fixed by the end of Wed some how too. More
by Terrible customer support
Employees Worked With
Kelly, Chad , JOE KRUPPENBACHER
May 26, 2024
They are straightforward with their answers and what needs to be done to your vehicle and the job did not take long needs to be done to your vehicle and the job did not take long More
by BRYANTGLENNO100
