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Vision Kia - Service Center

East Rochester, NY

4.4
638 Reviews

638 Reviews of Vision Kia - Service Center

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March 10, 2025

Very helpful and provided excellent experience in leasing my new Telluride. Adam was very transparent and trustworthy. More

by lisaslimmer
Recommend Dealer
Yes
Employees Worked With
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Denker
Mar 18, 2025 -

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 08, 2025

Always are Pleasant and seem happy to see me. Between going in for a recall and having four brand new tires and Alignment done they've seen me up quite a bit and again always made me feel especia More

by clarkerobert404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gammariello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda, Mandy, and Ashley have been so accepting that I have the " gift of gab". I always leave in a better mood than when I went in. What more could you ask for?., JOE KRUPPENBACHER
March 05, 2025

The buying experience was one of the best I had. The process was done mostly over the phone which was perfect for me. The sales team was easy to work with and very up front about everything. I would More

by Felipe.Leite
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Maley 5 stars
March 05, 2025

They were very helpful. Researched my issues and taught me how to work a feature of my car. More

by AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOE KRUPPENBACHER
March 02, 2025

Great job. Only thing I don’t like is the “upsell” for things that are not necessary More

by OPTOUT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
March 01, 2025

Purchased two new tires and wheels to replace Both front tires using the almost new left front as a spare instead of the doughnut Got home. The purchased new one was in the trunk; the mismatched were in f More

by dickhalstead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOE KRUPPENBACHER
February 28, 2025

Service department did a great job as always. All of the work done was on time. More

by CHRIS.STODGELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
February 15, 2025

Very helpful, professional Keep me informed, reached out to schedule the recall. This is ridiculous. Why do you have a word requirement on a survey????? More

by Debbie.gentile27
Recommend Dealer
Yes
February 12, 2025

Service department did what I wanted to have done, on time and friendly. The sales department was also recommendable. I can't say much else about them because my car has been working so well that I hav More

by dchambery
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

I love working with the service team they are the best and provide great service More

by OPIREAVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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