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Vision Kia - Service Center

East Rochester, NY

4.4
648 Reviews
Call Service Center (585) 460-5917

649 Reviews of Vision Kia - Service Center

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February 10, 2024

Quick, efficient, courteous Task was completed before the estimated wait time and the car had also been washed More

by MARGRETROBERTS
Recommend Dealer
Yes
Employees Worked With
Chad Zimmerman
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Feb 13, 2024 -

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 10, 2024

The experience was excellent. Made having an inspection and oil change painless and would definitely return. More

by heather.lenhardt
Recommend Dealer
Yes
Employees Worked With
Manny
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Feb 13, 2024 -

Vision Kia East Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 10, 2024

Excellent service and great customer service Knowledgeable went beyond what was required and expected Timely service More

by PLFLACK
Recommend Dealer
Yes
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Feb 13, 2024 -

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 10, 2024

It was great He was very informative and accommodating. I would recommend to my friends More

by RHPILATO
Recommend Dealer
Yes
Employees Worked With
Chad Zimmerman
Report | Print
Feb 13, 2024 -

Vision Kia East Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 09, 2024

Oil change and inspection Checked on pre-ordered touch up paint but it isn't available yet More

by mas0
Recommend Dealer
Yes
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Feb 13, 2024 -

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 09, 2024

The person kept me informed and was very nice. She made sure everything I needed was done and made sure the process was quick since I had my young child with me. More

by j_oehlbeck
Recommend Dealer
Yes
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Feb 13, 2024 -

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 08, 2024

Staff was very friendly, super helpful, and had me in and out in a timely manner. More

by cbaker042
Recommend Dealer
Yes
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Feb 13, 2024 -

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 08, 2024

Conscientious, friendly and professional personnel. Service performed on time as promised and without any xxxx-ups. More

by Papapeted
Recommend Dealer
Yes
Employees Worked With
Manny
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Feb 13, 2024 -

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 08, 2024

Kelly was terrific both when I dropped my car off as well as when I picked it up. She is personable and professional, and answered the questions I had. More

by CONSPIRACY_HOPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley
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Feb 08, 2024 -

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 13, 2023

Very unprofessional customer service and never returned my calls. Work that was done was fine. More

by PWOODCOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny G.
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly
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Nov 14, 2023 -

Vision Kia East Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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