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Vision Kia - Service Center

East Rochester, NY

4.4
638 Reviews

638 Reviews of Vision Kia - Service Center

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May 26, 2021

I brought my vehicle in for 1 recall and they notified me of another needed. Had my oil change performed also. They were really fast at getting me in and out. More

by BOYDRED99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
May 26, 2021

They were prompt and courteous their service department I believe is outstanding Jordan was excellent with his communication and also told me he would order the part and it would be in in five days and it wa More

by SUECONNOR1503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C.
May 21, 2021

excellent work done there.very polite service personnel and informative all done in good time and reasonable rates, will go back again.i would highly recommend this place to anyone. More

by DONALD.NARES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
May 21, 2021

Excellent service and very personable staff. They were able to create an appointment very quickly and had tremendous customer service by keeping me informed of what was going on. I recommend Vision Kia hi More

by VFALCONCJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C.
May 18, 2021

The staff is great, professional and friendly. I hate The staff is great, professional and friendly. I hate these requirements to a rate a business. It takes far too much time. The time used to this do More

by LUND18411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
May 18, 2021

I had a service appointment for 10:00 am. I dropped off my car earlier around 7:30 am and handed my keys over. I asked to have it ready by 1 pm. This was for an oil change and checkup. I was at my off More

by DAVIDW9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
May 15, 2021

I purchased my car in 2009. A modest 2009 Kia Rio. I paid more than the average MSRP because I needed the vehicle and nothing else was in my price range. I received free oil changes for the life of the vehic More

by Tracy A Chang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan C.
May 13, 2021

Quick, efficient and friendly. Jordan was friendly and my vehicle was ready before the promised time. Staff is always friendly and answer an questions I may have professionally. More

by JPULCINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
May 11, 2021

Wasn't advised of the arrival/check-in process in advance. Felt awkward learning I shouldn't have pulled in when the service door opened. More

by RUBYSMOMTWO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan C., Myles P.
May 10, 2021

The service department scheduler went out of his way to fit me in with very short notice and I’m again confidently on the road! More

by PSPANG2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I thought Jason but not sure
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