Vision Kia - Service Center

Told me 1-1. 5 hours. Took 3-3.5 hrs. Asked to notify me if found to be longer so I could leave and come back. Didn’t until 2 hours in. Everything else was fine. 5 hours. Took 3-3.5 hrs. Asked to notify me if found to be longer so I could leave and come back. Didn’t until 2 hours in. Everything else was fine. More

Timely completion of NY state inspection - appreciate the friendly service and nice waiting area. Thank you! friendly service and nice waiting area. Thank you! More

Overall a good experience. Amanda was friendly and greeted me warmly when I dropped off my car. It was easy to get an appointment. However, the oil change was significantly mor Amanda was friendly and greeted me warmly when I dropped off my car. It was easy to get an appointment. However, the oil change was significantly more expensive than other local oil places. Also, I didn’t love that they tried to upsell me on brake services and other services even though they rated my brakes as absolutely fine. I get it but don’t try to sell me on services I don’t need. Also, the woman checking me out seemed like she was in a hurry and annoyed that I was taking a minute to read over the paperwork she was asked me to sign. You can explain it to me politely or let me try to decipher what it says. I’m not signing something if I don’t understand what I’m signing. No one was behind me. More

All work was completed on time as usual, Manny and his staff are excellent. No complaints whatsoever staff are excellent. No complaints whatsoever More

They have great hours to be able to get your car serviced when you want to wait. when you want to wait. More

Everything was done well and there was good communication with the service. Thank you very much. with the service. Thank you very much. More

Amanda was great…! !! The service provided was great & more importantly, honest ! I was notified that Mathews made an error with my wheel locks. !! The service provided was great & more importantly, honest ! I was notified that Mathews made an error with my wheel locks. More

You need more parking spots and it's very hard to get through to the service dept when calling. through to the service dept when calling. More

Drove in with my car working and no engine light on, left with my car driving only 30 mph and being told that it came in that way. And now my kids don’t get their Christmas plans since we no longer can drive with my car driving only 30 mph and being told that it came in that way. And now my kids don’t get their Christmas plans since we no longer can drive to our family celebration. More

Non-communicative, no respect for customer, poor customer service, only voicemail and no responses, deceitful. service, only voicemail and no responses, deceitful. More