Vision Kia - Service Center

They were very helpful. Researched my issues and taught me how to work a feature of my car. Researched my issues and taught me how to work a feature of my car. More

Great job. Only thing I don’t like is the “upsell” for things that are not necessary Only thing I don’t like is the “upsell” for things that are not necessary More

Purchased two new tires and wheels to replace Both front tires using the almost new left front as a spare instead of the doughnut Got home. The purchased new one was in the trunk; the mismatched were in f tires using the almost new left front as a spare instead of the doughnut Got home. The purchased new one was in the trunk; the mismatched were in front! Actually, with the car, a 2025 not a biggie but Imconcerned about equal roll resistance More

Service department did a great job as always. All of the work done was on time. All of the work done was on time. More

Very helpful, professional Keep me informed, reached out to schedule the recall. This is ridiculous. Why do you have a word requirement on a survey????? to schedule the recall. This is ridiculous. Why do you have a word requirement on a survey????? More

Service department did what I wanted to have done, on time and friendly. The sales department was also recommendable. I can't say much else about them because my car has been working so well that I hav time and friendly. The sales department was also recommendable. I can't say much else about them because my car has been working so well that I haven't needed to go back there for anything else. More

I love working with the service team they are the best and provide great service and provide great service More

I was told my car would not pass inspection as the brakes were 2mm and failed. I replaced them myself but when I checked the thickness they were actually over 5 mm so I spent $80 for no reason. Also they q were 2mm and failed. I replaced them myself but when I checked the thickness they were actually over 5 mm so I spent $80 for no reason. Also they quoted a lot of money for sir and cabinet filters but I found them on line for $1.70 for cabin filter took 5 minutes to replace and $4.35 for air filter and again only took 5 minutes to change. Tried to upsell me on a number of things I did not need. More

The KIA dealership in East Rochester is committed to their customers having a good experience — from the purchase of a great vehicle, and then throughout the life of it. Manny and Amanda and the service their customers having a good experience — from the purchase of a great vehicle, and then throughout the life of it. Manny and Amanda and the service team will go the extra mile to insure that is the case. More

It went as promised. On time, kept in touch and very helpful during the course of the appointment. On time, kept in touch and very helpful during the course of the appointment. More