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Vision Kia of Canandaigua

Canandaigua, NY

4.5
347 Reviews
Welcome to Vision Kia Canandaigua The team at Vision Kia Canandaigua would like to welcome you to our dealership in Canandaigua, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Canandaigua, you can always count on the professional technicians in our Kia service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Canandaigua count on the high-quality vehicles and services found at Vision Kia Canandaigua, and we look forward to living up to our reputation every day. We have a Second KIA Location in Rochester, NY: Vision Kia Of East Rochester. Stop in and see us today, or contact our staff with any questions!
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2445 Rochester Rd Rte 332

Canandaigua, NY

14424

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Showing 347 reviews

October 17, 2025

Excellent service. Everyone was super helpful. All of my questions were answered and I was in and out quickly! More

by HALEY.C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2025 -

Vision Kia of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 14, 2025

Was quoted one price then told me it was mandatory to have a service plan on top of this. Which ended up being an extra 2 years and 50% more than quoted. Will never visit this Kia dealership again and I More

by SMITHMACHELLE51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one
Oct 14, 2025 -

Vision Kia of Canandaigua responded

Thank you for bringing this to our attention, Machelle. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

October 13, 2025

Work was done in a timely manor, quicker than the time I was told it would take. Thank You for you caring about others time. More

by DARLEEN.ARAGON
Recommend Dealer
Yes
Employees Worked With
Darleen
Oct 14, 2025 -

Vision Kia of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 11, 2025

Kind, helpful and professional employees. Kelly, at the service desk, very nice to assist me, offering to answer my questions, and learn with me what we both were unsure of. Service complet More

by BONNIELREYNOLDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Codey Jensen. Reviewed cabin options with me. Very kind and helpful and offered to instruct me at any time needed.
Oct 14, 2025 -

Vision Kia of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 10, 2025

My Kia sportage was repaired quickly and was left very clean great service and professionally done More

by JJOE2NASCAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 14, 2025 -

Vision Kia of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 09, 2025

Came in looking to replace my old car. Told them what criteria I needed for the new car. They listened and came out with a beautiful wolf grey Kia Sorento. It drives smooth and has all the More

by DERRICKMC31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Redondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2025 -

Vision Kia of Canandaigua responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 09, 2025

Extremely good people. Service manager gave me great service and provided a loaner while waiting for back ordered part More

by philesce
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad, service dept
Oct 14, 2025 -

Vision Kia of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 08, 2025

My service representative went out of there way to help with an issue I had with my key fob. They explained my the service I received and my bill. They have a clean comfortable waiting room and bathroom More

by ck72vette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Reiss, Kelly Bailey
Oct 14, 2025 -

Vision Kia of Canandaigua responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 04, 2025

Your service girl Kelly Bailey was a real bright spot to my experience with your service dept. She was a top representative of Vision Kia and you should be really proud of her dealings with customers. Your More

by dsmurphy0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly Bailey --Absolutely the best at handling upset customers
Oct 07, 2025 -

Vision Kia of Canandaigua responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCK@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 03, 2025

Appointment was at 2pm for an inspection but staffing issues caused delays and ended up being an hour and a half. Service personnel were great and Kelly kept us updated. More

by WAMSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly in service dept.
Oct 07, 2025 -

Vision Kia of Canandaigua responded

We appreciate your feedback and are eager to better your return experience.

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